Server Version#:1.18.7.2438-f342a5a43
Player Version#:N/A
I was having playback issues on my Apple TV and decided to uninstall the Plex Media Server and update the MacOS to High Sierra. When I try and start the server I get the message " A problem has been detected with a core component of Plex Media Server.". It instructs me to post my logs on the forum. My logs have been attached. Any help would be appreciated.
Plex Media Server Logs.zip (57.1 KB)
You appear to be running into a (now) known issue recently discovered where, in version 1.18.7.x, PMS will crash if the iTunes plug-in is enabled:
If you’re able to disable the iTunes plug-in (Settings → Plugins) try that. If you can’t run it long enough to access settings, you may need to install an older version. If you’ve been updating via the client applications you should have a folder with older updates at:
/Users/username/Library/Application Support/Plex Media Server/Updates
Relevant entries from your logs:
Feb 22, 2020 22:16:57.894 [0x7000013ac000] INFO - iTunes: parsed library in 2.3 seconds.
Feb 22, 2020 22:16:57.894 [0x7000013ac000] DEBUG - Loading com.plexapp.plugins.itunes is complete (success=1)
Feb 22, 2020 22:16:57.896 [0x7000013ac000] ERROR - Couldn't rename file "/Users/admin/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.itunes-new.db-shm" to "/Users/admin/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.itunes.db-shm": No such file or directory
Feb 22, 2020 22:16:57.896 [0x7000013ac000] ERROR - Couldn't rename file "/Users/admin/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.itunes-new.db-wal" to "/Users/admin/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.itunes.db-wal": No such file or directory
Thanks so much for looking into this! I did eventually find another thread that had a good discussion about this. I managed to download a previous version and able to start it now. I have gone in there and disabled the iTunes plugin. Hopefully this will work better now.
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