Service Getting Killed in CentOS 7

Plex Media Server
1

Since upgrading to the most recent release of PMS, I randomly have issues with the service crashing.

● plexmediaserver.service - Plex Media Server
Loaded: loaded (/usr/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: disabled)
Active: failed (Result: signal) since Tue 2020-05-26 05:56:04 CDT; 10h ago
Process: 29307 ExecStart=/bin/sh -c PLEX_MEDIA_SERVER_INFO_VENDOR="(grep ^NAME= /etc/os-release | awk -F= "{print \$2}" | tr -d \" )" PLEX_MEDIA_SERVER_INFO_DEVICE="PC" PLEX_MEDIA_SERVER_INFO_MODEL="(uname -m)" PLEX_MEDIA_SERVER_INFO_PLATFORM_VERSION="(grep ^VERSION= /etc/os-release | awk -F= "{print \$2}" | tr -d \" )" LD_LIBRARY_PATH=/usr/lib/plexmediaserver/lib "/usr/lib/plexmediaserver/Plex Media Server" (code=killed, signal=KILL) Process: 29305 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p “${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” (code=exited, status=0/SUCCESS)
Main PID: 29307 (code=killed, signal=KILL)

May 26 05:54:33 systemd[1]: Starting Plex Media Server…
May 26 05:54:33 systemd[1]: Started Plex Media Server.
May 26 05:54:34 systemd[1]: Stopping Plex Media Server…
May 26 05:56:04 systemd[1]: plexmediaserver.service stop-sigterm timed out. Killing.
May 26 05:56:04 systemd[1]: plexmediaserver.service: main process exited, code=killed, status=9/KILL
May 26 05:56:04 systemd[1]: Stopped Plex Media Server.
May 26 05:56:04 systemd[1]: Unit plexmediaserver.service entered failed state.
May 26 05:56:04 systemd[1]: plexmediaserver.service failed.

Server Version#: 1.19.3.2843
Player Version#: N/A

2

what does journalctl -xe | grep -i plex show?

Any indication

Also, may we see your logs?

SIGTERM is the normal PMS shutdown signal.
It means something is commanding PMS to shut down.

3 
[root@kct-pms ~]# journalctl -xe | grep -i plex
May 26 05:53:54 kct-pms.kctechnica.com systemd[1]: Stopping Plex Media Server...
-- Subject: Unit plexmediaserver.service has begun shutting down
-- Unit plexmediaserver.service has begun shutting down.
May 26 05:53:55 kct-pms.kctechnica.com systemd[1]: Stopped Plex Media Server.
-- Subject: Unit plexmediaserver.service has finished shutting down
-- Unit plexmediaserver.service has finished shutting down.
May 26 05:54:33 kct-pms.kctechnica.com systemd[1]: Starting Plex Media Server...
-- Subject: Unit plexmediaserver.service has begun start-up
-- Unit plexmediaserver.service has begun starting up.
May 26 05:54:33 kct-pms.kctechnica.com systemd[1]: Started Plex Media Server.
-- Subject: Unit plexmediaserver.service has finished start-up
-- Unit plexmediaserver.service has finished starting up.
May 26 05:54:34 kct-pms.kctechnica.com yum[29099]: Updated: plexmediaserver.x86_64 1.19.3.2852-219a9974e
May 26 05:54:34 kct-pms.kctechnica.com systemd[1]: Stopping Plex Media Server...
-- Subject: Unit plexmediaserver.service has begun shutting down
-- Unit plexmediaserver.service has begun shutting down.
May 26 05:56:04 kct-pms.kctechnica.com systemd[1]: plexmediaserver.service stop-sigterm timed out. Killing.
May 26 05:56:04 kct-pms.kctechnica.com systemd[1]: plexmediaserver.service: main process exited, code=killed, status=9/KILL
May 26 05:56:04 kct-pms.kctechnica.com systemd[1]: Stopped Plex Media Server.
-- Subject: Unit plexmediaserver.service has finished shutting down
-- Unit plexmediaserver.service has finished shutting down.
May 26 05:56:04 kct-pms.kctechnica.com systemd[1]: Unit plexmediaserver.service entered failed state.
May 26 05:56:04 kct-pms.kctechnica.com systemd[1]: plexmediaserver.service failed.
May 26 16:44:59 kct-pms.kctechnica.com systemd[1]: Starting Plex Media Server...
-- Subject: Unit plexmediaserver.service has begun start-up
-- Unit plexmediaserver.service has begun starting up.
May 26 16:44:59 kct-pms.kctechnica.com systemd[1]: Started Plex Media Server.
-- Subject: Unit plexmediaserver.service has finished start-up
-- Unit plexmediaserver.service has finished starting up.
May 26 16:45:15 kct-pms.kctechnica.com Plex Tuner Serv[30249]: Plex Tuner Service: Critical: libusb_init failed
```[Plex Media Server Logs_2020-05-26_23-08-17.zip|attachment](upload://dgXI0DZ99rZgTBGnUS1XLrlTww9.zip) (5.6 MB)
4

As I suspected.

Something on the host is telling PMS to shutdown normally.

This can happen by system reboot or manual commands sent to systemctl.

5

Well that doesn’t make any sense because it’s a virtual machine and the physical machine hasn’t gone down recently.

6

It doesn’t matter if the VM or a real host.

That systemd is telling PMS to startup and shut down.

You posted the log extract.