Setup being skipped

Plex Media Server
1

Server Version#: 1.22.2.4282-a97b03fad
Player Version#: website

Hello. I just got a storage server from my hosting provider. I installed Plex Media Server and went to http://serverIp:32400/web. After I signed into my account, it is meant to show the setup window to set up the server but for me, it doesn’t, I just get taken to http://serverIp:32400/web/index.html#!/ which i don’t understand.

I also have a plex media server on my windows PC but I don’t think that is causing issues as I’ve heard many people have been able to have multiple plex media servers.

Here are some of my storage VPS specs that are given from the neofetch command.

OS: Debian GNU/Linux 9.13 (stretch) x86_64
Model: KVM RHEL 7.6.0 PC (i440FX + PIIX, 1996)
Kernel: 4.9.0-15-amd64
Uptime: 55 minutes
Packages: 377
Shell: bash 4.4.12
CPU: Intel Xeon D-1521 (2) @ 2.3GHz
GPU: Cirrus Logic GD 5446
Memory: 282MB / 2004MB
2

You cannot complete the setup from a remote connection on a hosted server. This can only be done “locally”. You can e.g. do that via a SSH tunnel (see the very final chapter of the PMS installation support article.

3

Ah ok. I will give that a try.

4

That worked. Thank you so much for your help. :slight_smile:

5

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