Setup issue

I’m having issue with the setup. I installed it with the .deb file for Ubuntu and when I originally went to the page (serverip:32400), it asked for the login and that was it. It just went to the library page. Any help?

So… what exactly are you missing?
Is this a new setup and Plex skipped the setup wizard? If you already had a previous setup on that machine or migrated your data directory to it, there’s going to be no setup wizard…

I ran wget .deb and then dpkg -i .deb. I opened the URL and there was no setup wizard at all. The account I logged in with had a plex server attached but that was no long in use.

It doesn’t really matter if the account had a different server or how long ago that was. The key question is if you already used to have one on that particular machine?

If you open your server through the bundled version of Plex Web… are you able to see the server settings and is the server itself already linked to your account?
Otherwise… if there’s been a server on the machine before and you cannot actually access the server settings – try this procedure:

If you previously had a server installed on the machine and want to start over, make sure to do a complete uninstall first.

I tried to use it on that particular system only today, never in the past.

next question from above :wink:

Bundled meaning the normal app.plex.tv right? It doesn’t show up

no… when setting your server up you must access it through its local IP address and from within the same subnet. If you’re accessing it from a browser on the same machine that’ll be http://127.0.0.1:32400/web (referring to the localhost) – otherwise it’s http://[PMS IP address]:32400/web.

If the server is hosted outside your home network (or in a different subnet inside your home network) you’ll need to establish a local connection first. This can e.g. be done using a SSH tunnel (see last section in the server setup support article).
https://support.plex.tv/articles/200288586-installation/

Edit/PS:
“Bundled” refers to the version of Plex Web that’s hosted on the local Plex Media Server. The “hosted” version is the one provided by Plex (https://app.plex.tv/desktop). Once your server setup is complete you’ll be able to access it from all clients… beforehand you’ll need to go through the server’s local IP address.

Ah I see, it still doesn’t show up there either. (image

Can you go through the full uninstall procedure as linked above?
Make sure to really delete all the config files and the server data directory. Once this is done, restart the Plex Media Server service and retry connecting through the local IP address once more.

I uninstalled the server now. The service is restarted and the page refused to connect.

you might want to reboot the machine before you try again :wink:

The URL still doesn’t work.

What exact URL are you using?
Are you on that same machine and inside the same subnet?
Are you getting a particular error message when it’s not working?

I take it this is still the manually installed / regular DEB package.

http://SERVERIP:32400

It’s a VPS that isn’t local.
I uninstalled it via

  134  dpkg -r plexmediaserver
  135  cd
  136  rm -rf /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/

ok… if you uninstalled the service, it’ll certainly no longer be accessible :wink:
can you re-install the .deb file and subsequently make sure to connect through a SSH tunnel to your VPS?

From the server setup article:

On a Different Network

If you’re on a different network than the server computer (or the entire “local network” is not in the private network IP ranges), you’ll first need to set up a SSH tunnel so that you can access things as if they were local.

Tip! : This is only necessary for the initial setup. Once you’ve gone through the setup, you can access as normal.

macOS or Linux

  1. Open a Terminal window or your command prompt
  2. Enter the following command (substituting the IP address of your server as appropriate):
    ssh ip.address.of.server -L 8888:localhost:32400
  3. Open a browser window
  4. Type http://localhost:8888/web into the address bar
  5. The browser will connect to the server as if it were local and load Plex Web App
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All I have is this

brave_SOCSELQvg6.png | XBackBone

Server is up and running… you’re just missing out some parts of the URL (or added some others).

To confirm it’s working you can even open the domain name listed in the XML file, append :32400/web and it’ll open Plex Web. Though… as the server isn’t claimed (see myPlexSigninState="none"), you’re still not able to do anything with it.

To finish the setup you need a local connection.
You can achieve that e.g. by using the SSH tunnel explained above.

I had just put localhost:8888 into my web browser. I should setup the server now?

Ah I see. I got it now.