Sharing Error ( Any Ideas )

Question On My Server I Only Have 6 Sections To Share. Since The Last Update, This Went Out Of Wack IDK Why But Seems To Say 14, 12, 9 But Still Working Fine, But Just Wondering, Nothing Major All Is Working Perfectly Just States The Wrong Number

Are you saying you have 6 libraries in total? I only ask because if you have more than 6 then what may of happen was plex shared all of them.
It could of went from something like this
share01

To this…
share02

Anyhow, have you checked what libraries are being shared? ie, click the pencil icon and check to see what is selected

1 2 3

11 Says 17 Yes I Tested All This Already But Shares Only What I Click. Still The Error Is On My Screen On The Amount And Does The Same On Either App.Plex.Tv And Direct Link

Do you have more than 1 server? Maybe an old one you forgot about. That sharing library count includes all servers.

Nope Just 1 Server Same Server For The Last 6 years

Could this also include “phantom” servers that get “lost” after a OS/plex reinstall?

Can you provide a screenshot of the sharing rule for 1 of these users? Then entire window, please.


Are U Asking For Restrictions If So No Need To Use Them On Any User, i Also Disable News, Tidal, Podcast And More But Thats Not Why Either This Started Last Update

I just wanted to see that window to see your list of servers.

I had someone on the team look into your account and they did find an old inactive server. It’s been removed. Is it looking correct now?

Weird I’ve Always Recovered My Server Anytime I’ve Upgraded My PC Or Hard Drives But Yes Everything Reads Correct Now, So Thank You Very Much

Would that have been an “unclaimed” server? A server that was “lost” on reinstall OS/PMS that was somehow still tied to the OP?

It was claimed, that’s the only way to have it associated with your account, but not active for a while. Could be an old uninstall (including removing the server data) and reinstall or moving the install to another computer and forgetting to copy over the server data.

Unless you specifically remove the server from the authorized list, servers don’t go away. We are looking into why these old servers are not showing up on a user’s account.

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Thanks for the refresher. I had 4 servers listed. 3 were from a VM I created 7 months ago. Now I’m back to one!

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