Sharing individual films /playlists with a friend doesn't work

Hey
I have the following question:

I am a PlexPass user and have a Plex library of movies and music and now I would like to share individual movies with a friend. This friend only has the basic account without the PlexPass.

Unfortunately that doesn’t work. If I share my entire library, my library is shown on my friend’s Plex account. But if I share individual films or playlists, it will not be displayed at all on my friend’s account.

But I don’t want to share my entire media library, preferring only certain playlists.

Is it even possible to share individual films / playlists with a friend?
I would be happy to receive answers.

You should be able to share individual items with a users added as a friend.
It appears not all clients are displaying the Shared section where such single-item shares will be displayed (see the linked support article).

There is no Shared section in my friend’s user account. He’s using the iOS App Version 7.24 on iPhone with iOS 15.

My Cloud-Server is displayed there, but not section named “Shared”, although I shared a single film with him.

Let them check the More section in the sidebar.

The “More” Section shows the following items:

On this device:
Photo library

MyCloud
Playlists (empty)

Plex
Films & series
Live TV
music
Podcasts
Web shows

The “Shared” Section should be in the “MyCloud” Section, but it isn’t.

Will the shared section show on other clients (e.g. using Plex Web)? Just trying to figure out if this is a hiccup with the iOS client or a general issue.

If it’s showing alright in the browser, force-quitting and restarting the app on iOS might do the trick.

I have already tested this several times and the “Shared” section is not displayed in the web client either.

As I said, when I share my entire media library, all the features work such as “Watch together”. But if I don’t share my entire media library, I won’t be able to share individual films either.

By the way, this has been the case with all friends so far, I’ve set up a test account myself to see whether it works there. But unfortunately there is no „Shared" section to be seen and sharing a single film is not possible.

Is there something in the settings of my Plex account that I have to set, a requirement for sharing content?

How exactly are you trying to share with those friends?
You’ll need to add them as Friends to your Plex accounts – even if you won’t share any libraries with them. Once they’re listed as friends, you should be able to pick them when sharing a single item from that item’s context menu.

If you share with them by entering their e-mail address, they will first have to accept that request (which will also add them as friends).

That’s exactly how I did it. I added him as a friend in my account, he received an invitation, accepted it. Since then he’s been on my Plex account as a friend. Then I’ll share a movie with him.

My account shows that I shared this movie with him – when I look in the settings for Account > User & Sharing > Shared Media

I’m on his friends list too.

If he clicks on my account in his friends list there, this shared film is also displayed there (Account > User & Sharing > Shared Media). But it can’t be clicked or played, it seems like something is locked there.

And that’s why the shared movie won’t appear in the sidebar.

Hab gesehen, Du kommst aus München, wir könnten auch versuchen, das auf Deutsch zu klären :grinning_face_with_smiling_eyes:

Any other ideas to fix this problem?

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