Thanks for the response.
Sorry, I had disabled debug logging again after posting the first occurrence. Thursday is a popular day for importing shows, I will turn it back on and expect to have some more examples then.
Here are my current scanner settings. I changed to the beta a couple weeks ago in an attempt to fix the issue, but it did not help.
You will probably need to also upgrade the library to the new scanner. See the options in the popup when you select “Manage Library” - there should be an “Upgrade Matching” option
I’m not seeing the option you are referring to
Just double checked - that option will appear in version 1.23.x - I thought it was out already
I expect Refresh All Metadata library action to upgrade the matching
Ah okay.
I did try the metadata refresh and rescanning library files, but I’ll do it again, just in case.
No change
I notice that in your screenshots from Plex, the file paths start with a lowercase directory name (such as “/tv/…” and “/requests/…”) but they start with uppercase or mixed case directory name in the directory listings ("/TV/…" and “/Requests/…”).
Just wondering whether this could be causing issues, as some file systems are case sensitive, so it may be worth re-adding the locations to Plex ensuring that the case of the directory names match what is on the file system.
I see - that may well be relevant - just realized your directory listing refers to it as Google Drive Sync
So where are these files ? and what does the path look like internally in linux?
The difference in naming is the actual name on the NAS vs how the volume is mounted in Docker.
root@Synology:/Docker# ll /Requests
lrwxrwxrwx+ 1 root root 56 Mar 8 11:40 /Requests -> '/volume1/Share/Google Drive Sync/Movies and TV/Requests/'
root@Synology:/Docker# ll /Requests/
total 0
drwxrwxr-x 1 root root 18 Apr 11 14:09 Hightown
drwxrwxr-x 1 root root 36 Apr 9 19:27 'Strange Angel'
d---------+ 1 drewwats users 316 Apr 9 13:05 .
drwxrwxr-x 1 root root 18 Apr 8 00:44 'Kung Fu (2021)'
drwxrwxr-x 1 root root 18 Mar 19 00:29 Evil
drwxrwxr-x 1 root root 0 Mar 15 15:50 'When Hope Calls'
drwxrwxr-x 1 root root 216 Mar 15 05:00 'Young Sheldon'
drwxrwxr-x 1 root root 54 Mar 8 12:09 'Magnum P.I'
d---------+ 1 drewwats users 158 Mar 8 11:39 ..
drwxrwxr-x 1 root root 18 Feb 23 04:58 Rubicon
drwxrwxr-x 1 root root 18 Feb 1 09:51 'Fixer Upper Welcome Home'
drwxrwxr-x 1 root root 18 Jan 27 15:57 'Star Trek Lower Decks'
drwxrwxr-x 1 root root 36 Jan 8 03:56 "Zoey's Extraordinary Playlist"
root@Synology:/Docker# ll '/volume1/Share/Google Drive Sync/Movies and TV/Requests/'
total 0
drwxrwxr-x 1 root root 18 Apr 11 14:09 Hightown
drwxrwxr-x 1 root root 36 Apr 9 19:27 'Strange Angel'
d---------+ 1 drewwats users 316 Apr 9 13:05 .
drwxrwxr-x 1 root root 18 Apr 8 00:44 'Kung Fu (2021)'
drwxrwxr-x 1 root root 18 Mar 19 00:29 Evil
drwxrwxr-x 1 root root 0 Mar 15 15:50 'When Hope Calls'
drwxrwxr-x 1 root root 216 Mar 15 05:00 'Young Sheldon'
drwxrwxr-x 1 root root 54 Mar 8 12:09 'Magnum P.I'
d---------+ 1 drewwats users 158 Mar 8 11:39 ..
drwxrwxr-x 1 root root 18 Feb 23 04:58 Rubicon
drwxrwxr-x 1 root root 18 Feb 1 09:51 'Fixer Upper Welcome Home'
drwxrwxr-x 1 root root 18 Jan 27 15:57 'Star Trek Lower Decks'
drwxrwxr-x 1 root root 36 Jan 8 03:56 "Zoey's Extraordinary Playlist"
root@Synology:/Docker# cat ./docker-compose.yml | grep requests
- ${REQUESTS_DIR}:/requests:rw
root@Synology:/Docker# cat ./.env | grep -i requests
REQUESTS_DIR=/Requests/
I don’t know if this is a permanent fix or not, but I blew away my libraries, recreated my symlinks, and then re-added the libraries. At the moment there is no duplication, hoping it stays that way. I will be sure to post again if it returns. Thank you for all the assistance!
Excellent News
I am closing the case I referred to the development team
I have seen similar symptoms, where the count is two with only one file on the drive, but in my case the file is not loaded from Sonarr, but from a HDHomerun OTA recording made using the Plex DVR. More prevalent is the same recording showing as two separate tiles with different images for the same recorded TV show. “Plex Dance” clears the duplicate entries.
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