Shows keep un-merging

Plex Media Server
1

Server Version#: 1.21.1.3766
Player Version#: N/A

I have TV shows that contain 2 versions, a 4K one and a 1080p one. When loading new episodes, some of them will remain merged (as expected) whilst others will split into two.

I’ve checked the metadata for the now split shows (in this case the expanse) and the metadata is the same down to episodes level so why is plex un-merging them when I want them to remain as one single show with version selection?

Thanks in advance

2

Mind sharing some details on how you organized/named those episode files?

3

All done in the same way:
Folder structure:
TV
-Show Name
–Season
—Episodes

As for episode naming structure it is as follows:
{Series Title} - S{season:00}E{episode:00} - {Episode Title} {Quality Full}

Thanks in advance

4

And the different quality versions are stored in the same folder or do you group them in different folders?

5

I have two folders: TV and TV - 4K
Both these folders have been added to a plex library called “TV”.
“His Dark Materials” as an example has no issues adding new episodes, both 1080p and 4K without un-merging. “The Expanse” un-merges every time new episodes are added.

6

Any ideas on this? This is still happening even after updates, so guessing this issue is not being looked into.

Thanks in advance

7

Bumping this, wondering if anyone could possible replicate, or has the same issue and if so, how did they fix it?

8

Just an update on this.

I’ve tried recreating the library again. Removed both folders from Plex and re-added them. The same issue is still occurring but only with certain shows (as before). I can’t for the life of me understand why though. Most of my shows group correctly under one show with different qualities for each episode as expected.

However a few decided that they will stand separate. Even when I merge them manually, the moment a new episode gets added, this show will then again un-merge. I’ve tried un-matching both shows and re-matching and then they re-merge to then repeat this cycle again when a new episode gets added.

I’d really like to crack this if someone is willing to help me.

Thanks in advance

9

OK so after a bit of digging I finally found the issue. I thought I was using the same naming schema for all my shows however some of them were quite old and therfore didn’t have “year” against their folder name.

So plex, despite identifying and attributing the same metadata to all of them, every time a new episode was added it would create two different shows.

Anyway this has now been sorted :slight_smile:

1 Like
10

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.