Server Version#: 1.24.3.5033
Player Version#: 1.35.1.2632-c6783c78
It’s become an almost daily ritual: in the evening (around 8 - 10 pm) Plex (on both Apple TV and Macbook client) hangs up, prompting me to reboot my Synology NAS server. Then everything works again. I have no server jobs scheduled at that time. And it did not occur prior to me installing Server Version: 1.24.3.5033 last Thursday.
Plex Media Server Logs_2021-09-29_17-16-54.zip (7.7 MB)
Hi! Many thanks for the swift response. Here are the server logs.
Cheers, Bjørn
Thanks. I created and moved the files to a newly created /media section. However, the crashes are still happening, hence trying to remove the corrupt files and bad names. But can you let me know in which .log - file I have to look? When I extract the zip, I get 137 files…
Cheers!
Cheers! I corrected the Mad Men files, but other than that I’m not sure which files are corrupt, as these lines remain somewhat cryptical to me? When I search for e.g. the search string 0x7fd9802ea848 in my folder media, DSM 7 comes up with no hit. Any idea how to spot this mysterious file?
Sep 29, 2021 02:12:46.087 [0x7fd9802ea848] WARN - [FFMPEG] - reached eof, corrupted STCO atom
Sep 29, 2021 02:12:46.087 [0x7fd9802ea848] ERROR - [FFMPEG] - error reading header
The [0x7fd9802ea848] is the PMS internal thread (task) ID.
Finding the file is a bit more work.
You might want to turn on VERBOSE logging for that so you can see which file name is being processed when it gets the premature End-Of-File error.
After you resolve it, turn VERBOSE logging off again.
