Slight stuttering in playback after ATV update

Dev Community Apps & Creations
1

Hi,

 

I've updated Plexconnect with certificate as described in the HTTPS workaround fix site.

Connection works and I can play media files.

However at 10-15 seconds interval there is a slight stutter (or hickup). This is something that I didn't experience this before Apple updated ATV.

 

Has anyone encountered this aswell?

 

2

I have always had this with streaming from my own network. Doesn't do it when you stream over the internet (ie VEVO). It isn't a buffering issue either as it does it at any quality setting. I also had this when using AirVideo so I just thought it was an Airplay glitch or something.

3
Jup same issues here, massive stuttering since I installed the latest updates. I'm now unable to view a movie which played fine last weekend  :blink:
I'm also having a lot of loading, playing, loading, playing entries in the log, I didn't notice this before.
 
19:50:24 ATVLogger: loadURL (override): http://atv.plexconnect/library/metadata/16471&PlexConnect=MoviePrePlay
19:50:24 Localize: aTVLanguage: en
19:50:24 WebServer: serving .xml: /library/metadata/16471
19:50:24 Localize: aTVLanguage: en
19:50:24 WebServer: serving  /Applications/PlexConnect/assets/js/utils.js
19:50:24 Localize: aTVLanguage: en
19:50:24 WebServer: serving  /Applications/PlexConnect/assets/js/selectAudioAndSubs.js
19:50:26 Localize: aTVLanguage: en
19:50:26 ATVLogger: loadURL (override): http://atv.plexconnect/library/metadata/16471&PlexConnect=Play
19:50:26 Localize: aTVLanguage: en
19:50:26 WebServer: serving .xml: /library/metadata/16471
19:50:26 Localize: aTVLanguage: en
19:50:26 ATVLogger: Player state: Loading at this time: 0
19:50:32 Localize: aTVLanguage: en
19:50:32 ATVLogger: Player state: Playing at this time: 0
19:50:40 Localize: aTVLanguage: en
19:50:40 ATVLogger: Player state: Loading at this time: 7.891879504
19:50:41 Localize: aTVLanguage: en
19:50:41 ATVLogger: Player state: Playing at this time: 7.874291162
19:50:48 Localize: aTVLanguage: en
19:50:48 ATVLogger: Player state: Loading at this time: 14.889205431
19:50:48 Localize: aTVLanguage: en
19:50:48 ATVLogger: Player state: Playing at this time: 14.87162658
19:50:49 Localize: aTVLanguage: en
19:50:49 ATVLogger: Player state: Loading at this time: 15.893829955
19:50:50 Localize: aTVLanguage: en
19:50:50 ATVLogger: Player state: Playing at this time: 15.874003078
19:50:52 Localize: aTVLanguage: en
19:50:52 ATVLogger: Player state: Loading at this time: 17.897689431
19:50:53 Localize: aTVLanguage: en
19:50:53 ATVLogger: Player state: Playing at this time: 17.8812853
19:51:34 DNSServer: DNS request received!
19:51:34 DNSServer: Source: ('172.19.3.248', 51053)
19:51:34 DNSServer: Domain: atv.plexconnect
19:51:34 DNSServer: ***intercept request
19:51:34 DNSServer: -> DNS response: 172.19.3.10
19:51:34 Localize: aTVLanguage: en
19:51:34 ATVLogger: Player state: Loading at this time: 58.899904015
19:51:35 Localize: aTVLanguage: en
19:51:35 ATVLogger: Player state: Playing at this time: 58.884247041
19:51:40 Localize: aTVLanguage: en
19:51:40 ATVLogger: Player state: Loading at this time: 62.889205289
19:51:40 Localize: aTVLanguage: en
19:51:40 ATVLogger: Player state: Playing at this time: 62.871518002
19:51:41 Localize: aTVLanguage: en
19:51:41 ATVLogger: Player state: Loading at this time: 63.892871877
19:51:42 Localize: aTVLanguage: en
19:51:42 ATVLogger: Player state: Playing at this time: 63.873982381
19:51:43 Localize: aTVLanguage: en
19:51:43 ATVLogger: Player state: Loading at this time: 64.896675338
19:51:43 Localize: aTVLanguage: en
19:51:43 ATVLogger: Player state: Playing at this time: 64.878611356
19:51:44 Localize: aTVLanguage: en
19:51:44 ATVLogger: Player state: Loading at this time: 65.897633597
19:51:45 Localize: aTVLanguage: en
19:51:45 ATVLogger: Player state: Playing at this time: 65.879206548
19:51:46 Localize: aTVLanguage: en
19:51:46 ATVLogger: Player state: Loading at this time: 66.899880522
19:51:46 Localize: aTVLanguage: en
19:51:46 ATVLogger: Player state: Playing at this time: 66.884430086
19:51:47 Localize: aTVLanguage: en
19:51:47 ATVLogger: Player state: Loading at this time: 67.902575545
19:51:48 Localize: aTVLanguage: en
19:51:48 ATVLogger: Player state: Playing at this time: 67.884599773
19:51:49 Localize: aTVLanguage: en
19:51:49 ATVLogger: Player state: Loading at this time: 68.906502834
19:51:49 Localize: aTVLanguage: en
19:51:49 ATVLogger: Player state: Playing at this time: 68.887585491
19:51:51 Localize: aTVLanguage: en
19:51:51 ATVLogger: Player state: Loading at this time: 70.889296449
19:51:52 Localize: aTVLanguage: en
19:51:52 ATVLogger: Player state: Playing at this time: 70.873356723
19:51:53 Localize: aTVLanguage: en
19:51:53 ATVLogger: Player state: Loading at this time: 71.913264601
19:51:55 Localize: aTVLanguage: en
19:51:55 ATVLogger: Player state: Playing at this time: 71.897476259
19:51:58 Localize: aTVLanguage: en
19:51:58 ATVLogger: Player state: Loading at this time: 74.89996325
19:51:58 Localize: aTVLanguage: en
19:51:58 ATVLogger: Player state: Playing at this time: 74.881905086
19:52:00 Localize: aTVLanguage: en
19:52:00 ATVLogger: Player state: Loading at this time: 76.907359735
19:52:01 Localize: aTVLanguage: en
19:52:01 ATVLogger: Player state: Playing at this time: 76.888314144
19:52:02 Localize: aTVLanguage: en
19:52:02 ATVLogger: Player state: Loading at this time: 77.916132244
19:52:03 Localize: aTVLanguage: en
19:52:03 ATVLogger: Player state: Playing at this time: 77.890168553
19:53:41 DNSServer: DNS request received!
19:53:41 DNSServer: Source: ('172.19.3.248', 51080)
19:53:41 DNSServer: Domain: atv.plexconnect
19:53:41 DNSServer: ***intercept request
19:53:41 DNSServer: -> DNS response: 172.19.3.10
19:53:41 Localize: aTVLanguage: en
19:53:41 ATVLogger: Player state: Loading at this time: 175.870592179
19:53:42 Localize: aTVLanguage: en
19:53:42 ATVLogger: Player state: Playing at this time: 175.85390538
19:54:46 DNSServer: DNS request received!
19:54:46 DNSServer: Source: ('172.19.3.248', 60362)
19:54:46 DNSServer: Domain: atv.plexconnect
19:54:46 DNSServer: ***intercept request
19:54:46 DNSServer: -> DNS response: 172.19.3.10
19:54:46 Localize: aTVLanguage: en
19:54:46 ATVLogger: Player state: Loading at this time: 239.91493553
19:54:47 Localize: aTVLanguage: en
19:54:47 ATVLogger: Player state: Playing at this time: 239.896403815
19:54:59 Localize: aTVLanguage: en
19:54:59 ATVLogger: Player state: Loading at this time: 251.881465041
19:55:00 Localize: aTVLanguage: en
19:55:00 ATVLogger: Player state: Playing at this time: 251.863577547
19:55:04 Localize: aTVLanguage: en
19:55:04 ATVLogger: Player state: Loading at this time: 255.871483173
19:55:05 Localize: aTVLanguage: en
19:55:05 ATVLogger: Player state: Playing at this time: 255.852609581
19:55:07 Localize: aTVLanguage: en
19:55:07 ATVLogger: Player state: Loading at this time: 257.880947581
19:55:08 Localize: aTVLanguage: en
19:55:08 ATVLogger: Player state: Playing at this time: 257.857979669
19:56:02 DNSServer: DNS request received!
19:56:02 DNSServer: Source: ('172.19.3.248', 54205)
19:56:02 DNSServer: Domain: atv.plexconnect
19:56:02 DNSServer: ***intercept request
19:56:02 DNSServer: -> DNS response: 172.19.3.10
19:56:02 Localize: aTVLanguage: en
19:56:02 ATVLogger: Player state: Loading at this time: 311.891871503
19:56:02 Localize: aTVLanguage: en
19:56:02 ATVLogger: Player state: Playing at this time: 311.874272079
19:56:03 Localize: aTVLanguage: en
19:56:03 ATVLogger: Player state: Loading at this time: 312.895190592
19:56:05 Localize: aTVLanguage: en
19:56:05 ATVLogger: Player state: Playing at this time: 312.882480465
19:58:32 DNSServer: DNS request received!
19:58:32 DNSServer: Source: ('172.19.3.248', 53533)
19:58:32 DNSServer: Domain: atv.plexconnect
19:58:32 DNSServer: ***intercept request
19:58:32 DNSServer: -> DNS response: 172.19.3.10
19:58:32 Localize: aTVLanguage: en
19:58:32 ATVLogger: Player state: Loading at this time: 459.881211216
19:58:33 Localize: aTVLanguage: en
19:58:33 ATVLogger: Player state: Playing at this time: 459.863626852
19:58:59 Localize: aTVLanguage: en
19:58:59 ATVLogger: Player state: Loading at this time: 485.908949891
19:59:01 Localize: aTVLanguage: en
19:59:01 ATVLogger: Player state: Playing at this time: 485.890560381
19:59:06 Localize: aTVLanguage: en
19:59:06 ATVLogger: Player state: Loading at this time: 490.899874797
19:59:06 Localize: aTVLanguage: en
19:59:06 ATVLogger: Player state: Playing at this time: 490.882379098
19:59:08 Localize: aTVLanguage: en
19:59:08 ATVLogger: Player state: Loading at this time: 492.905291203
19:59:08 Localize: aTVLanguage: en
19:59:08 ATVLogger: Player state: Playing at this time: 492.887434927
19:59:28 Localize: aTVLanguage: en
19:59:28 ATVLogger: Player state: Loading at this time: 511.87251262
19:59:28 Localize: aTVLanguage: en
19:59:28 ATVLogger: Player state: Playing at this time: 511.853001383
19:59:30 Localize: aTVLanguage: en
19:59:30 ATVLogger: Player state: Loading at this time: 513.8972699
19:59:31 Localize: aTVLanguage: en
19:59:31 ATVLogger: Player state: Playing at this time: 513.879348936
19:59:34 DNSServer: DNS request received!
19:59:34 DNSServer: Source: ('172.19.3.248', 52119)
19:59:34 DNSServer: Domain: atv.plexconnect
19:59:34 DNSServer: ***intercept request
19:59:34 DNSServer: -> DNS response: 172.19.3.10
19:59:34 Localize: aTVLanguage: en
19:59:34 ATVLogger: Player state: Loading at this time: 516.883872727
19:59:35 Localize: aTVLanguage: en
19:59:35 ATVLogger: Player state: Playing at this time: 516.865914737
19:59:36 Localize: aTVLanguage: en
19:59:36 ATVLogger: Player state: Loading at this time: 517.907929735
19:59:37 Localize: aTVLanguage: en
19:59:37 ATVLogger: Player state: Playing at this time: 517.8921813
19:59:42 Localize: aTVLanguage: en
19:59:42 ATVLogger: Player state: Loading at this time: 522.878568551
19:59:42 Localize: aTVLanguage: en
19:59:42 ATVLogger: Player state: Playing at this time: 522.86117921
19:59:43 Localize: aTVLanguage: en
19:59:43 ATVLogger: Player state: Loading at this time: 523.881285042
19:59:44 Localize: aTVLanguage: en
19:59:44 ATVLogger: Player state: Playing at this time: 523.863249454
19:59:46 Localize: aTVLanguage: en
19:59:46 ATVLogger: Player state: Loading at this time: 525.887593121
19:59:46 Localize: aTVLanguage: en
19:59:46 ATVLogger: Player state: Playing at this time: 525.868555781
19:59:48 Localize: aTVLanguage: en
19:59:48 ATVLogger: Player state: Loading at this time: 527.913252034
19:59:48 Localize: aTVLanguage: en
19:59:48 ATVLogger: Player state: Playing at this time: 527.895357205
19:59:50 Localize: aTVLanguage: en
19:59:51 ATVLogger: Player state: Loading at this time: 529.918581348
19:59:51 Localize: aTVLanguage: en
19:59:51 ATVLogger: Player state: Playing at this time: 529.902635658
19:59:53 Localize: aTVLanguage: en
19:59:53 ATVLogger: Player state: Loading at this time: 531.903800165
19:59:53 Localize: aTVLanguage: en
19:59:53 ATVLogger: Player state: Playing at this time: 531.884480443
19:59:55 Localize: aTVLanguage: en
19:59:55 ATVLogger: Player state: Loading at this time: 533.914945797
19:59:56 Localize: aTVLanguage: en
19:59:56 ATVLogger: Player state: Playing at this time: 533.890069305
20:00:18 Localize: aTVLanguage: en
20:00:18 ATVLogger: Player state: Loading at this time: 554.88012543
20:00:18 Localize: aTVLanguage: en
20:00:18 ATVLogger: Player state: Playing at this time: 554.860934489
20:00:19 Localize: aTVLanguage: en
20:00:19 ATVLogger: Player state: Loading at this time: 555.882392614
20:00:19 Localize: aTVLanguage: en
20:00:19 ATVLogger: Player state: Playing at this time: 555.863226084
20:00:21 Localize: aTVLanguage: en
20:00:21 ATVLogger: Player state: Loading at this time: 557.886593918
20:00:22 Localize: aTVLanguage: en
20:00:22 ATVLogger: Player state: Playing at this time: 557.868990872
20:00:24 Localize: aTVLanguage: en
20:00:24 ATVLogger: Player state: Loading at this time: 559.891940289
20:00:24 Localize: aTVLanguage: en
20:00:24 ATVLogger: Player state: Playing at this time: 559.87387501
20:00:26 Localize: aTVLanguage: en
20:00:26 ATVLogger: Player state: Loading at this time: 561.897275555
20:00:27 Localize: aTVLanguage: en
20:00:27 ATVLogger: Player state: Playing at this time: 561.881439848
20:00:34 Localize: aTVLanguage: en
20:00:34 ATVLogger: Player state: Loading at this time: 568.896663173
20:00:35 DNSServer: DNS request received!
20:00:35 DNSServer: Source: ('172.19.3.248', 56073)
20:00:35 DNSServer: Domain: atv.plexconnect
20:00:35 DNSServer: ***intercept request
20:00:35 DNSServer: -> DNS response: 172.19.3.10
20:00:35 Localize: aTVLanguage: en
20:00:35 ATVLogger: Player state: Playing at this time: 568.877067825
20:00:37 Localize: aTVLanguage: en
20:00:37 ATVLogger: Player state: Loading at this time: 570.907321884
20:00:38 Localize: aTVLanguage: en
20:00:38 ATVLogger: Player state: Playing at this time: 570.881889871
20:00:48 Localize: aTVLanguage: en
20:00:48 ATVLogger: Player state: Loading at this time: 580.905281306
20:00:48 Localize: aTVLanguage: en
20:00:48 ATVLogger: Player state: Playing at this time: 580.889043858
20:00:50 Localize: aTVLanguage: en
20:00:50 ATVLogger: Player state: Loading at this time: 581.909689231
20:00:50 Localize: aTVLanguage: en
20:00:50 ATVLogger: Player state: Playing at this time: 581.89357146
20:00:51 Localize: aTVLanguage: en
20:00:51 ATVLogger: Player state: Loading at this time: 582.910837376
20:00:52 Localize: aTVLanguage: en
20:00:52 ATVLogger: Player state: Playing at this time: 582.894556171
20:00:56 Localize: aTVLanguage: en
20:00:56 ATVLogger: Player state: Loading at this time: 586.879190089
20:00:57 Localize: aTVLanguage: en
20:00:57 ATVLogger: Player state: Playing at this time: 586.862721747
20:00:59 Localize: aTVLanguage: en
20:00:59 ATVLogger: Player state: Loading at this time: 588.905233003
20:01:00 Localize: aTVLanguage: en
20:01:00 ATVLogger: Player state: Playing at this time: 588.887260124
20:01:06 Localize: aTVLanguage: en
20:01:06 ATVLogger: Player state: Loading at this time: 594.878411267
20:01:06 Localize: aTVLanguage: en
20:01:06 ATVLogger: Player state: Playing at this time: 594.861297171
20:01:11 Localize: aTVLanguage: en
20:01:11 ATVLogger: Player state: Loading at this time: 599.891878254
20:01:11 Localize: aTVLanguage: en
20:01:11 ATVLogger: Player state: Playing at this time: 599.874278778
20:01:12 Localize: aTVLanguage: en
20:01:12 ATVLogger: Player state: Loading at this time: 600.89696711
20:01:13 Localize: aTVLanguage: en
20:01:13 ATVLogger: Player state: Playing at this time: 600.878695211
20:01:14 Localize: aTVLanguage: en
20:01:14 ATVLogger: Player state: Loading at this time: 601.897267878
20:01:14 Localize: aTVLanguage: en
20:01:14 ATVLogger: Player state: Playing at this time: 601.880446656
20:01:16 Localize: aTVLanguage: en
20:01:16 ATVLogger: Player state: Loading at this time: 603.902697155
20:01:18 Localize: aTVLanguage: en
20:01:18 ATVLogger: Player state: Playing at this time: 603.8845965
20:01:30 Localize: aTVLanguage: en
20:01:30 ATVLogger: Player state: Loading at this time: 615.891885934
20:01:30 Localize: aTVLanguage: en
20:01:30 ATVLogger: Player state: Playing at this time: 615.876032293
4

Here it isn't massice stuttering, just slight at regular intervals, but highly annoying in HD movies :)

5

PMS version? ATV firmware version? Operating system? Plexconnect version or date installed? We need info to help.

6

Jup same issues here, massive stuttering since I installed the latest updates. I'm now unable to view a movie which played fine last weekend  :blink:
I'm also having a lot of loading, playing, loading, playing entries in the log, I didn't notice this before.
 
19:50:24 ATVLogger: loadURL (override): http://atv.plexconnect/library/metadata/16471&PlexConnect=MoviePrePlay
19:50:24 Localize: aTVLanguage: en
19:50:24 WebServer: serving .xml: /library/metadata/16471
19:50:24 Localize: aTVLanguage: en
19:50:24 WebServer: serving  /Applications/PlexConnect/assets/js/utils.js
19:50:24 Localize: aTVLanguage: en
19:50:24 WebServer: serving  /Applications/PlexConnect/assets/js/selectAudioAndSubs.js
19:50:26 Localize: aTVLanguage: en
19:50:26 ATVLogger: loadURL (override): http://atv.plexconnect/library/metadata/16471&PlexConnect=Play
19:50:26 Localize: aTVLanguage: en
19:50:26 WebServer: serving .xml: /library/metadata/16471
19:50:26 Localize: aTVLanguage: en
19:50:26 ATVLogger: Player state: Loading at this time: 0
19:50:32 Localize: aTVLanguage: en
19:50:32 ATVLogger: Player state: Playing at this time: 0
19:50:40 Localize: aTVLanguage: en
19:50:40 ATVLogger: Player state: Loading at this time: 7.891879504
19:50:41 Localize: aTVLanguage: en
19:50:41 ATVLogger: Player state: Playing at this time: 7.874291162
19:50:48 Localize: aTVLanguage: en
19:50:48 ATVLogger: Player state: Loading at this time: 14.889205431
19:50:48 Localize: aTVLanguage: en
19:50:48 ATVLogger: Player state: Playing at this time: 14.87162658
19:50:49 Localize: aTVLanguage: en
19:50:49 ATVLogger: Player state: Loading at this time: 15.893829955

Looking at all those loading/playing log entries, you seem to have buffering/network issue.
7

PMS version? ATV firmware version? Operating system? Plexconnect version or date installed? We need info to help.

PMS version = 0.9.8.4.125-ffe2a5d0.9.8.4.125-ffe2a5d

ATV firmware version = 5.3 (6105)

Operating system = OS Server 10.7.5

Plexconnect version or date installed = Today

Looking at all those loading/playing log entries, you seem to have buffering/network issue.

Also switched ATV from Wi-Fi connection to Gbit-ethernet same results.

BTW activity monitor shows Plex New Transcoder @150.1% CPU?

2w3zsxj.jpg

8

I´ll send all version numbers when I get home this evening :)

PMS version? ATV firmware version? Operating system? Plexconnect version or date installed?

PMS= newest   ATV=don't know yet, but newest firmware, since a few days ago   Operating system=Windows 7    PlexConnect= newest version since sunday.

When I use Plex from my Ipad and send it through Airplay I get no stuttering at all, so I suspect it´s PlexConnect.

9

Indeed using Airplay also works fine here, no stuttering at all.

Wireless connection using the normal Windows Plex client also works without issues

Cabled connection using my 2010 Mac Mini (HTPC) with Mac client also works without issues.

So I also have the idea it has something to do with PlexConnect.

 

10

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