Do you have the logs from when you did this? If not, would you mind reinstalling the beta and reproducing the problem so I can see the log.
Please provide the full logs. That snippet doesn’t tell me anything except it stopped transcoding.
Edit - That’s the server logs. I’ll also need to see the android logs.
This looks interesting from the log, but I’ll PM you the whole log.
01-06 12:10:22.075 i: [DownloadQueueManager] Queue has started
01-06 12:10:22.075 i: [DownloadServiceHandler] New state is Downloading
01-06 12:10:22.112 i: [DownloadQueueManager] Downloading item to path /storage/3EB6-E573/Android/data/com.plexapp.android/files/1/1/.grab/677d88ee635e6da11aea60ca24b27a52d2333ba1-local/Free Guy (2021).mp4
01-06 12:10:22.122 i: [DownloadServiceHandler] Ignoring activity start because it already ended (ID: bd22c14e-9947-48a7-810e-6646d1f3c18d)
01-06 12:10:22.133 i: Fetching [method:GET] https://192-168-2-221.4d8ef9055387456eb4f826fab0f5c595.plex.direct:32400/library/parts/211875/1632971764/file.mp4?download=1&X-Plex-Token=...<REMOVED>&X-Plex-Language=en-us
01-06 12:10:22.144 i: Time out fetching https://192-168-2-221.4d8ef9055387456eb4f826fab0f5c595.plex.direct:32400/library/parts/211875/1632971764/file.mp4?download=1&X-Plex-Token=...<REMOVED>.
01-06 12:10:22.144 e: [DefaultDownloader] Exception downloading /storage/3EB6-E573/Android/data/com.plexapp.android/files/1/1/.grab/677d88ee635e6da11aea60ca24b27a52d2333ba1-local/Free Guy (2021).mp4
01-06 12:10:22.145 i: [DownloadQueueManager] Download failed: 677d88ee635e6da11aea60ca24b27a52d2333ba1
01-06 12:10:22.146 e: An exception occurred: java.io.IOException: Unsuccessful response: 0
01-06 12:10:22.146 e: Stacktrace: java.io.IOException: Unsuccessful response: 0
at com.plexapp.plex.mediaprovider.podcasts.offline.l.f(SourceFile:27)
at com.plexapp.plex.mediaprovider.podcasts.offline.l.e(SourceFile:1)
at com.plexapp.plex.mediaprovider.podcasts.offline.l$a.invokeSuspend(SourceFile:2)
at kotlin.g0.k.a.a.resumeWith(SourceFile:3)
at kotlinx.coroutines.f1.run(SourceFile:22)
at kotlinx.coroutines.r3.a.m(SourceFile:1)
at kotlinx.coroutines.r3.a$c.c(SourceFile:4)
at kotlinx.coroutines.r3.a$c.m(SourceFile:4)
at kotlinx.coroutines.r3.a$c.run(SourceFile:1)
I’m in the middle of a trip ATM, I’ll have a look when I get home on Saturday.
I have pasted the android log to a text file, and I have a 8.6mb zip file with the server logs, how do I attach them?
I have pasted the android log to a text file, and I have a 8.6mb zip file with the server logs, how do I attach them?
When you are typing your comment, just drag the file into the comment box.
here is the android log file.
plex android log.txt (311.2 KB)
Not sure if you need the server logs as well, so here they are.
Plex Media Server Logs_2022-01-08_14-05-30.zip (8.4 MB)
Please provide the entire zip file for the Android logs. There are other files in there I need to check too.
sorry, should’ve done that in the first place, here they are.
plex-log-macd1876.zip (992.7 KB)
I only see 1 download showing an error for Match of the Day. What else errored? Can you PM me a screenshot of the triangles?
I messaged you the log files and a screenshot, I’ll try sending them again. I had some other stuff downloaded succesfully (albeit slowly) before I upgraded plex to the beta version, I tried downloading a few others after the upgrade, and they failed too. I’ll send another screenshot
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