Slow "wake-up" between QNAP NAS and MacOS Plex Server?

Plex Media Server Desktops & Laptops
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Server Version#: 1.14.1.5488
Player Version#: ANY (Mac Player 3.83.1), AppleTV, Amazon FireStick TV, Xbox One S

I don’t know exactly where to post my question but I have a MacOS Plex Server (running on a i7 MacMini) and my data are on a brand QNAP TS-673 NAS. Both the MacOS Plex Server and the QNAP NAS are on the same switch and both are ethernet wired full gigabit as well. I suspect something about a “sleep mode” in the QNAP for energy saving, however I can’t find any specific settings about “sleep” in my NAS interface… as for the MacOS Plex Server side, I know that there’s no sleep, nor any hard drive sleep (it have SSD anyway), etc.

When the Plex Server is unused for a while, when I try to play a movie (or a TV show) from any of my Plex client (AppleTV, XboxOne, Amazon FireStick or any PC client), the spinning wheel is spinning like forever until I give up, cancel the playback, then try a second time and now it work… so in fact I always have to play my movie twice before they actually play…

It’s a bit annoying, but it not that much of a big deal… but if you have any hint to fix/improve this issue, please let me know :slight_smile:

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Oh one last thing… before purchasing this large QNAP NAS recently, I was using a VERY OLD “LaCie 5Big Network NAS” (almost 10 years old) and I never had this “wake-up” issue/delay… with the same MacOS Plex Server as well.

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Disable Disk standby mode mode on the QNAP

QNAP%20Standby%20Mode
QNAP Standby Mode.png832×234 29.4 KB

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Sorry… I apparently missed this one badly! The thing is my QNAP interface is set in French (Canada) and the translation is actually horrible. There’s no mention of a “disk” in the french GUI so I completely missed it… :roll_eyes:

What is your personal opinion on that Dane? My QNAP is equipped with higher end Western Digital NAS PRO disk, does it will significantly affect disk longevity? :thinking:

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Personally, Sleep mode = less power usage, but also less HDD life, since powering up has a huge impact on the life of a HDD.

My drives are always online 24/7/365.

And running a mix of WD Reds and HGST in my QNAP’s

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