So I recently updated my freenas box to 1.15.2.793_1 and i now cant get to the server setup page

So I recently updated my freenas box which is FreeNAS-11.2-U3 and i stupidly uninstalled the old plex 1.14.1 and installed the 1.15.2.793_1 update and i now cant get to the server setup page. the error i am getting is " A problem has been detected with a core component of Plex Media Server"

her are the logs
Plex Media Server.log (327.7 KB)

When you installed the new one, did you use the iocage pluign? Does the jail have vnet enabled?

yes i did use the iocage plugin and i did have vent enabled. i also had the option “allow raw-socket” enabled and disabled

I also removed 1.14 and installed the latest 1.15 update. I’m getting the same exact message, but I was not using vnet. However I did have “allow raw-socket” enabled.
I even tried to clean my jail completely using iocage clean -a

No amount of restarting, uninstalling / re-installing has helped. :frowning:

same here i also tried having vnet off aswell

Hi Guys I’ve had the same issue, I’m on Freenas 11.2-U3-1, and ive also reverted 11.2-U3 & 11.2-U2, ive tried installing the PMS from the Plex.tv and updated to 1.15.2.793_1 and reverted to 1.13xxx.
there is nothing in the log that looks out of place, ive deleted the jail and reinstalled it.
when I go to setup the server its says " A problem has been detected with a core component of Plex Media Server". looking on Freenas, plexMedia and Plex DLNA still looks like its running.

I did see the following "WARN - Warning: ex: boost::filesystem::last_write_time: No such file or directory: “/Plex Media Server/Plug-ins”, couldn’t check file: “/Plex Media Server/Plug-ins” in the log but removed it by adding that folder to the Plex.

ive also tried

  1. Stop jail if running (With no network)
  2. Press “Edit” to edit the jail.
  3. In section “Basic Properties”, deactivate “DHCP Autoconfigure IPv4” and activate “DHCP Autoconfigure IPv4” again to enable save button (It will be grayed out otherwise).
  4. In section “Network Properties”, set “vtnet default interface” to “auto”.
  5. Start the jail

but that didn’t help

Can anyone help.

Thanks

That’s odd might indicate permissions issues. Still it would explain the serve settings issue.

Dooes it work in a clean jail and installing via pkg install!? (Meaning not using the freenas plug-in).

Do you have steps on how to do that? for FreeNas

Thank you for the quick reply

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I don’t know how to do that through the new UI and don’t know enough about the underlying OS to do it command line

I have the exact same issue. Has anyone figured out a fix?

I debugged a little bit. My error is caused by this call is 404
http://192.168.1.159:32400/system/agents?X-Plex-Product=Plex%20Web&X-Plex-Version=3.83.1&X-Plex-Client-Identifier=2y996cb2k9a4y0vtjx7ux962&X-Plex-Platform=Chrome&X-Plex-Platform-Version=73.0&X-Plex-Sync-Version=2&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1794x1226%2C3414x1440&X-Plex-Language=en


FreeNAS-11.2-U3 (Build Date: Mar 27, 2019 18:24)

update to 1.15.2.793_1 in a iocage via plugin

same issue

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I remember reading in a couple of outer forum topics that basically this update is just a hot mess. if anyone knows how i can download 1.14 and manually install it i would be happy

It’s a plex build (code) issue. This version and a few before it are broken on the Windows platform and from what I have read a few other platforms also. I’ve noticed parts of the server app have been breaking one piece at a time since the devs decided to remove plugin (channels) support. I’m going back to windows for now and running 1.14.x works flawlessly.

but how do i go back to 1.14 on freenas

i found the following video which worked for me:
https://youtu.be/pIEB5BWZ3n4

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This is the only previous version I have found http://pkg.cdn.trueos.org/iocage/All/ unfortunately haven’t seen a way to upload plugins in 11.2

so i have tried moving the lib folder and now the server will outright refuse the connection to load the web interface

did you restart the Jail?

yes i restarted the jail