im running ubuntu 20.04.4 LTS on and hp small form intel machine, i have a NAS running unraid 6.9.2. I have 3 mounts, tv, movies, and 4kmovies. I can see all my mount in the files app. when i reboot my plex machine it see all 3 in the plex app, after a while i lose my movies and 4k movies mounts. But i can still see them in the files app. When i check the logs i get this error.
Need more than a screenshot / fragment to discover .
Please make a tar.gz of the Logs directory and attach.
Plex won’t disconnect the mounts. It is not privileged on Linux.
The NAS / host file sharing protocol is where that issue is.
sorry, im really new to linux, how would i make the tar.gz of the log files?
log messages.zip (8.8 KB)
I’m sorry. I should have been more specific.
sudo tar cf /tmp/plexlogs.tar.gz “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs”
The file will be in /tmp which you should be able to get to with the browser.
matt@Plex-Media-Server:~$ sudo tar cf /tmp/plexlogs.tar.gz “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs”
[sudo] password for matt:
tar: “/var/lib/plexmediaserver/Library/Application: Cannot stat: No such file or directory
tar: Support/Plex: Cannot stat: No such file or directory
tar: Media: Cannot stat: No such file or directory
tar: Server/Logs”: Cannot stat: No such file or directory
tar: Exiting with failure status due to previous errors
Well that fell all to heck. Did you copy paste?
Did you use double-quote?
[chuck@lizum ~.2002]$ sudo tar cf /tmp/plexlogs.tar.gz "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs"
tar: Removing leading `/' from member names
[chuck@lizum ~.2003]$ ls -la /tmp/plexlogs.tar.gz
-rw-r--r-- 1 root root 59105280 Mar 9 17:38 /tmp/plexlogs.tar.gz
[chuck@lizum ~.2004]$The forum sometimes auto-converts quotes into “smart” “curly” quotes … I think that happened to your first post with the sudo command.
forum.
@ThirstyPenguin Please copy the line (2002) as I have it there. Those are the proper quotes.
sudo tar cf /tmp/plexlogs.tar.gz “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs”
[sudo] password for matt:
tar: Removing leading `/’ from member names
udo tar cf /tmp/plexlogs.tar.gz “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs”
[sudo] password for matt:
tar: Removing leading `/’ from member names
matt@Plex-Media-Server:~$ ls -la /tmp/plexlogs.tar.gz
-rw-r–r-- 1 root root 20480 Mar 9 20:03 /tmp/plexlogs.tar.gz
matt@Plex-Media-Server:~$
plexlogs.tar.gz (20 KB)
Thank you.
I apologize for not knowing the forum would change quotations.
I would like to know if you installed Plex from the app store as well as from plex.tv/downloads ?
I am asking because PMS is trying to start up but finds the server is already running.
( a second copy exists somewhere )
Mar 06, 2022 14:29:28.802 [0x7f3d8ed2e878] DEBUG - HttpServer: Listening on IPv6 as well as IPv4.
Mar 06, 2022 14:29:28.802 [0x7f3d8ed2e878] ERROR - HttpServer: Error binding acceptor: Address in use
Mar 06, 2022 14:29:28.802 [0x7f3d8ed2e878] ERROR - HttpServer: Error opening acceptor on IPv6, falling back to IPv4: Address in use
Mar 06, 2022 14:29:28.802 [0x7f3d8ed2e878] ERROR - HttpServer: Error binding acceptor: Address in use
Mar 06, 2022 14:29:28.802 [0x7f3d8ed2e878] ERROR - Error: Unable to set up server: listen: Address in use (N5boost10wrapexceptINS_6system12system_errorEEE)
can you type sudo snap list and check for plex there
then type dpkg -l | grep plexand verify what you have there.
If you have the SNAP one, then we’ve found the problem.
att@Plex-Media-Server:~$ dpkg -l | grep plex
ii libgraphite2-3:amd64 1.3.13-11build1 amd64 Font rendering engine for Complex Scripts – library
ii libmpc3:amd64 1.1.0-1 amd64 multiple precision complex floating-point library
ii libmplex2-2.1-0:amd64 1:2.1.0+debian-6build1 amd64 MJPEG capture/editing/replay and MPEG encoding toolset (library)
ii libusbmuxd6:amd64 2.0.1-2 amd64 USB multiplexor daemon for iPhone and iPod Touch devices - library
ic plexmediaserver 1.25.6.5577-c8bd13540 amd64 Plex organizes all of your personal media so you can easily access and enjoy it.
ii plymouth 0.9.4git20200323-0ubuntu6.2 amd64 boot animation, logger and I/O multiplexer
ii plymouth-label 0.9.4git20200323-0ubuntu6.2 amd64 boot animation, logger and I/O multiplexer - label control
ii plymouth-theme-spinner 0.9.4git20200323-0ubuntu6.2 amd64 boot animation, logger and I/O multiplexer - spinner theme
ii plymouth-theme-ubuntu-text 0.9.4git20200323-0ubuntu6.2 amd64 boot animation, logger and I/O multiplexer - ubuntu text theme
ii usbmuxd 1.1.1~git20191130.9af2b12-1 amd64 USB multiplexor daemon for iPhone and iPod Touch devices
matt@Plex-Media-Server:~$
i might have installed it twice. when i set these 2 machines up i was definitely learning on the fly. if you call it learning, lol. thanks for your help!
Ok… let’s undo what happened (reset back to the beginning)
-
No need to have the snap package in there. It’s blocking PMS from running
snap remove --purge plexmediaserver -
Please show me what you have in
/etc/systemd/system/plexmediaserver.service. You have a non-standard installation (which only existed for a short period in Ubuntu 16 due to an error from Canonical)
- It should not be there.
- The supported customizations will be in
/etc/systemd/system/plexmediaserver.service.d/override.conf
