So im having issues with my plex disconnecting my mnts

root@Plex-Media-Server:/var/lib/plexmediaserver# sudo systemctl start plexmediaserver

i tried the browser again same result, when you say browser you mean Firefox or something similar correct? and i just right clicked and ope in tab, correct?

Yes, in the browser (firefox / chrome)

open http://127.0.0.1:32400/web

Before we get that far, we need Plex running.

ps -ef | grep -i plex will show something like this when it’s running:

plex      344075       1 18 19:22 ?        00:00:00 /usr/lib/plexmediaserver/Plex Media Server
plex      344101  344075 42 19:22 ?        00:00:01 Plex Plug-in [com.plexapp.system] /usr/lib/plexmediaserver/Resources/Plug-ins-980a13e02/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.25.7.5604-980a13e02 /usr/lib/plexmediaserver/Resources/Plug-ins-980a13e02/System.bundle
plex      344140  344075  0 19:22 ?        00:00:00 /usr/lib/plexmediaserver/Plex Tuner Service /usr/lib/plexmediaserver/Resources/Tuner/Private /usr/lib/plexmediaserver/Resources/Tuner/Shared 1.25.7.5604-980a13e02 32600
plex      344193  344075 59 19:22 ?        00:00:01 Plex Plug-in [com.plexapp.agents.imdb] /usr/lib/plexmediaserver/Resources/Plug-ins-980a13e02/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.25.7.5604-980a13e02 /usr/lib/plexmediaserver/Resources/Plug-ins-980a13e02/PlexMovie.bundle
chuck     344222  248737  0 19:22 pts/1    00:00:00 grep -i plex
[chuck@lizum ~.2006]$ 

does it matter that the command lines says this?
root@Plex-Media-Server:/var/lib/plexmediaserver#

no… that’s just your prompt.

it’s telling you

  1. You’re using ‘root’ username
  2. Your current directory is /var/lib/plexmediaserver

There is something very wrong

  1. Uninstall plex.
    `sudo dpkg -r plexmediaserver

  2. now reinstall the package again
    sudo dpkg -i pathname-to-plex-version-file.deb

let’s get out of the directory

cd 
sudo dpkg -r plexmediaserver

Again, that’s not right.

There is a system problem.

Have you ever turned the power off abruptly?

not in a long time, over a year i think. power went out, after that i bought a battery backup.

Are you done for the night Chuck? I didn’t notice your support hours are 10-2.

if you think it’s a system problem, should i start from scratch and reinstall the OS?

This is a warning letting you know that the package isn’t currently installed, and so cannot be removed. The package’s configuration files still remain and can be removed via dpkg --purge plexmediaserver.

After doing so, and ensuring the snap package is not installed, reinstall the latest Plex Media Server .deb file using dpkg -i plexmediaserver-blahblah.deb.

how do ensure that the snap package isn’t installed?

@ThirstyPenguin

Ok… you’re good to install now.

Plex-Media-Server is the name of your server computer?

To ensure snap plex isn’t installed:

sudo snap list | grep -i plexm

It should be empty

yep its empty

PLex_media_Server is the name of mine

ok, where do i find the latest install?