Sync, not working correctly
LiveTV, not working correctly
DVR, not working correctly
Photos, not working correctly
Collections, not working correctly
Does anything work right?
But yeah! Lest add more crap to a app that does not do anything that it is supposed to do correctly.
Data gathering should work fine imho …
Ouch…
i can add Recommended to the list to, i mean why do i have to add to que first ? make no sense i never use that because is two step process, would be nice to press a button to recommend something
But …
NEWS!
And don’t forget …
PLEXAMP!
(But yeah, those other things that have been broken for years - screw you all.)
@elan instead of going OUCH, fkn do something about it… You’ve closed the post in AppleTV section saying that it went outside of the scope of the title, which incidentally was people being pissed at Plex for not actually giving a damn, the exact same title…
then, when you are confronted in plexamp section because you are avoiding the issue, you make an offhand comment about not being the only technical guy in the company and close the thread so people cant give you more hassles there…
your title is CTO (Chief Technical Officer) which in general terms means head of all things technical and you should be taking responsibility for all things technical including the different teams etc…
Unless CTO now stands for Chief circumvenTion Officer avoiding problems like you do…
@elan said:
Ouch…
So, isn’t it time for the developers to work on bug fixes and stop developing new, broken, functionality?
Aren’t you ultimately responsible for this?
@rsava agree plexamp useless + no radio support
i think developers should focus more on fixing the PMS because does feels like is in beta, this will push consumers away from this into other similar services
@elan said:
Ouch…
I started using Plex about 4 years ago and back then there were threads about how Plex doesn’t listen to it’s users.
Cue now, there are threads from users complaining they’re not being listened to and you have to close them because it’s out of control.
Sounds like an easy fix to me.
@foxprorawks said:
@elan said:
Ouch…So, isn’t it time for the developers to work on bug fixes and stop developing new, broken, functionality?
Aren’t you ultimately responsible for this?
Agree 100%
@elan said:
Ouch…
You should be embarrassed.
Fixing stuff probably doesn’t get as much media coverage as putting out yet another feature I’m not interested in.
@Anijake said:
@elan said:
Ouch…You should be embarrassed.
Come-on, i thought it was funny response to (funny as well) ‘data gathering should work’ comment 
True … humor is the only way to cope with such a mess.
@elan said:
Ouch…
oooo, im subbing to this thread because its all true and before you lock it in 7 weeks when you come back to it!
maybe closing this thread?
or the xxxxx ones in every forum?
@elan said:
Ouch…
Sad but true?
Guys, guys … calm down, @elan ist only the CTO.
He is not the only person in this company 
If bugs and features aren’t being prioritized properly, or teams aren’t communicated with the Plex community, he’d love to hear about it, because that’s unacceptable. But there aren’t enough hours in the day for him to be aware of everything on these forums, so he tends to focus on an area where he thinks he can have meaningful impact.
Also we’ll have to clarify that the role of a CTO of a company is generally technology choices and roadmap, not product decisions and roadmap (that’s the chief product officer’s job, @elan’s co-founder), not executive decisions (that’s the CEO), not scheduling and managing the engineering team (that’s the VP of Eng) and not product support (that’s the customer success and QA team). Now he is also a co-founder of the company, so he cares deeply about it, and spends most of his waking hours working on Plex in some capacity, which sometimes goes beyond the traditional CTO role (which is why he is in here chatting with you fine folk).
@marcelhehle said:
Guys, guys … calm down, @elan ist only the CTO.He is not the only person in this company
If bugs and features aren’t being prioritized properly, or teams aren’t communicated with the Plex community, he’d love to hear about it, because that’s unacceptable. But there aren’t enough hours in the day for him to be aware of everything on these forums, so he tends to focus on an area where he thinks he can have meaningful impact.
Also we’ll have to clarify that the role of a CTO of a company is generally technology choices and roadmap, not product decisions and roadmap (that’s the chief product officer’s job, @elan’s co-founder), not executive decisions (that’s the CEO), not scheduling and managing the engineering team (that’s the VP of Eng) and not product support (that’s the customer success and QA team). Now he is also a co-founder of the company, so he cares deeply about it, and spends most of his waking hours working on Plex in some capacity, which sometimes goes beyond the traditional CTO role (which is why he is in here chatting with you fine folk).
I think we’re all aware that that is, word for word, what @elan says…
So, why are the CEO, the VP of Eng, Head of Customer Success and QA team not on here?
If @elan cares so deeply about this, he should be talking to all these people right now.
In another thread, a Plex Team Member said the following about ongoing issues - a user has posted a list of bugs in the Windows UWP Application, which was referenced in another thread about lack of customer service.
This is not me having a go at the Plex Team Member - I truly believe that the did all that he could.
The Plex Team Member said the following in October last year:
“I’ve reached out to both teams and management for info. I am 90% certain of one but only 10% of the other. I am trying to get both at 100% verified before I share. I don’t want to say the wrong thing. This is too important.”
In November, the Team Member posted this:
"Should be but nothing heard back but all i still have is
SHRUG
Nobody on my team knows definitively either so we just asked again."
And later,
“I brought it up in our team meeting today. We all agree this needs resolution.
We also agreed to push it to our ‘spotlight’. It gets no higher visibility than this. Everyone on the management team sees it.”
My emphasis. That was in November last year, and the issues are no further forward.
So, the question is simple. Do you really believe that the CTO, CEO, the VP of Eng, Head of Customer Success and QA team, old uncle Tom Cobley and all, aren’t aware of the problems that are being reported in the forums? Aren’t some, or all, of them on the management team? If not, who is, and what are they doing?
Well, the CTO is coding PlexAMP … a nice, little side-project.
