So, what happened?

It would appear that some aspect of the authentication system went down earlier today as I could not log into my server, log into the forums or log into my plex account.

I’ve been using plex for about a year without issue and added plex pass because of this stability but today really worried me. My system was down. I couldn’t do anything even though my players are set to use the local connection instead of going out and back.

I cut the cord and having plex down greatly reduces my options. So, I may be looking to go back to kodi. I need this stuff to work as long as my equipment is working. Internet and plex.tv issues cannot be a determining factor.

Sorry friend but that will always be a factor in the land of Plex.

Yeah, I knew that overall that could be an issue but that the players would still work - nothing worked.

That’s true. Plex needs an active internet connection to stream locally. No “Off-line” mode.

Fair enough. Unfortunately, that’s a deal breaker. That’s a shame too as this is almost the perfect product.

That is not true! I have not infrequent internet outages and I can stream locally at all times, even when the outages last for hours or days. It simply requires proper settings like not having “secure connections” required, I find that setting them to preferred works well but, since all my streaming is local anyway I usually just turn “secure connections” off.

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While you are correct I was stating as a whole. Meaning it will not work in every case(fast user switching, etc…) and so forth.

“Fast user switching?” Do you have to visit Madam Dominic for that. It sounds like fun, maybe?

Also is that switching of fast users or using short fast movements to switch users?

But on a more serious note: I do not use any of the advanced features like that and I do not use Plex Home at all. I am my only user and I am already home most of the time.

I guess it is good, in some ways, to be old and living alone. But I do miss out on many of the really good bugs.

BTW: I remember reading that if you use Plex Home for anything local streaming will not work at all without internet. But I cannot verify that from my own experience or any of my local friends.

I think this is where the problem lies. Before I purchased the plex pass, i intentionally turned off my internet connection and was able to stream to devices including my server webpage without issue. However, after adding the pass and user accounts for my family, it now doesn’t work without internet access. I understand why but it does feel like a bit of bait and switch.

I believe that if you eliminate Plex Home and delete the home users and then create free Plex accounts for each user (or have them create free accounts for themselves) and then share your server with each user the old fashioned way then, once you do that and also change secure connections to preferred, you should, I think, be able to stream locally again. It is Plex Home that is messing things up for you.

Thanks for the suggestion. I may give that a try.
I know it seems knit-picky but I can’t stand local services that require the internet to work. I have no problem paying for the software, but I need it to always work. That’s why I have this stuff as local services.
My home automation is all local, I use a local cloud, and I am switching from Alexa to Snips so that I’m not tied to online voice processing.

I really like Plex and would not like to switch away but I could go back to Kodi and a local mysql database and have 95% of what I want with no online dependence.

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One other troubling thing is that even though there was an obvious issue with the site, their status page lists no issues for today.

There were no issues with Plex. There were 2 major fiber cuts today.

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Interesting.
The authentication servers must be physically located in that area separate from the web apps as they were coming up fine. Just highlights my concern all the more.

It was likely the path your ISP was taking to get to plex. Since the path was broken you could not get there. It sometimes takes a while for routing to re-converge to a different path that is not broken. Not were their servers are located. Plex hosts auth on amazon AWS.

This is very possible today. You can bypass auth for local access. You can even get back into the server if auth is broken.

https://support.plex.tv/articles/200890058-require-authentication-for-local-network-access/

https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/

I made these changes sometime back but it didn’t matter today. On my devices, they would just sit there and never display anything. I use roku and android devices. Both exhibited the same behavior.

This is good info, thank you. I’ll keep this link for future reference.

No, just here.
https://support.plex.tv/articles/203815766-what-is-plex-home/

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