[SOLVED] Built-in search not working (anymore)

Server Version#: 1.30.0
Player Version#: 4.87.2

Everything works in my plex setup except the search. Works nowhere (not in web, not via app e.g. Android TV). Somewhen somehow it broke.

I’m currently running Plex 1.30.0 on TS-853A using QTS 5.1.1.2491 and Plex Web 4.87.2.

The NAS itself is running on an internal IP 192.168.x.y and plex is exposed via http://192.168.x.y:32400/web/index.html#!/

What I noticed, in the web search, I see a LOT of errors in the js console

Firefox can’t establish a connection to the server at wss://192-168-x-y.72a3a370a16840ba98c94e386a6b593f.plex.direct:32400/:/websockets/notifications?X-Plex-Token=Hy5UU1FR82254xCse_wi. main-179-4311b1e69996afdff1f5-plex-4.87.2.25887-d04a1ad.js:2:565864
XML Parsing Error: no root element found
Location: https://plex.tv/monitoring/health?X-Plex-Product=Plex%20Web&X-Plex-Version=4.87.2&X-Plex-Client-Identifier=r5hgq80j91lzqy5enie1pcot&X-Plex-Platform=Firefox&X-Plex-Platform-Version=118.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1067x768%2C1067x853&X-Plex-Language=en
Line Number 1, Column 1: health:1:1
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://127.0.0.1:32400/?X-Plex-Product=Plex%20Web&X-Plex-Version=4.87.2&X-Plex-Client-Identifier=r5hgq80j91lzqy5enie1pcot&X-Plex-Platform=Firefox&X-Plex-Platform-Version=118.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1067x768%2C1067x853&X-Plex-Language=en. (Reason: CORS request did not succeed). Status code: (null).
{
  "message": "Request failed with status code 404",
  "name": "Error",
  "stack": "85061/e.exports@http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:653815\n36026/e.exports@http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:656238\ny@http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:649138\nEventHandlerNonNull*55448/e.exports/<@http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:649244\n55448/e.exports@http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:648616\n13572/e.exports@http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:654296\n30321/l.prototype.request@http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:652706\n91849/e.exports/<@http://192.168.x.y:32400/web/js/883-883-f1b1427bce9…
883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:576135
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://127.0.0.1:32400/media/providers?X-Plex-Product=Plex%20Web&X-Plex-Version=4.87.2&X-Plex-Client-Identifier=r5hgq80j91lzqy5enie1pcot&X-Plex-Platform=Firefox&X-Plex-Platform-Version=118.0&X-Plex-Features=external-media%2Cindirect-media%2Chub-style-list&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1067x768%2C1067x853&X-Plex-Language=en. (Reason: CORS request did not succeed). Status code: (null).
Error: No search feature found on provider
    K http://192.168.x.y:32400/web/js/main-179-4311b1e69996afdff1f5-plex-4.87.2.25887-d04a1ad.js:2
    h http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    u http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    28654/P[s.F]/< http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    v http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    s.F http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    l http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    v http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    h http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    z http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    28654/P[s.F]/< http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    v http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    s.F http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    l http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    v http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    h http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    u http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    s.b http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    l http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    v http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    h http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    u http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    c http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    put http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    put http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    p http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    y http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    h http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    put http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    d http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    o http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    dispatch http://192.168.x.y:32400/web/js/main-179-4311b1e69996afdff1f5-plex-4.87.2.25887-d04a1ad.js:2
    dispatch http://192.168.x.y:32400/web/js/main-179-4311b1e69996afdff1f5-plex-4.87.2.25887-d04a1ad.js:2
    e http://192.168.x.y:32400/web/js/main-179-4311b1e69996afdff1f5-plex-4.87.2.25887-d04a1ad.js:2
    m http://192.168.x.y:32400/web/js/main-179-4311b1e69996afdff1f5-plex-4.87.2.25887-d04a1ad.js:2
    current http://192.168.x.y:32400/web/js/main-179-4311b1e69996afdff1f5-plex-4.87.2.25887-d04a1ad.js:2
    o http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    setTimeout handler*53692/e.prototype._wrapTimeFunction/c http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Ay http://192.168.x.y:32400/web/js/main-179-4311b1e69996afdff1f5-plex-4.87.2.25887-d04a1ad.js:2
    Du http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    unstable_runWithPriority http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Ui http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Pu http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Me http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Fe http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Rr http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Rr http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Qt http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Gt http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    unstable_runWithPriority http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Ui http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Le http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Xt http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    o http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    _wrapEventTarget http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    h http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Ar http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Pr http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Or http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Or http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    Qu http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    _reactRootContainer http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    ec http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    render http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    la http://192.168.x.y:32400/web/js/main-179-4311b1e69996afdff1f5-plex-4.87.2.25887-d04a1ad.js:2
    then http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    c http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    fireWith http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    o[0] http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    c http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    add http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    then http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    c http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    fireWith http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    then http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    c http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    fireWith http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    then http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    c http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    fireWith http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    o[0] http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    c http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
    add http://192.168.x.y:32400/web/js/883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2
883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:576135
23:10:29.476 The above error occurred in task K
    created by takeLatest(universalSearch/searchRequested, K)
    created by Y
    created by J
    created by MS
    created by anonymous
Tasks cancelled due to error:
$
takeLatest(universalSearch/searchRequested, K)
Y
X
wg
kg
Kg
ky
_f
Yf
eb
xb
Qb
Yb
lZ
DZ
jZ
BZ
x
CS
pg 883-883-f1b1427bce9454e51024-plex-4.87.2.25887-d04a1ad.js:2:576135

I don’t know if any of them is related, but if I had to take a guess I would say it’s the last 3:

  • The access to http://127.0.0.1:32400/media/providers looks strange, i.e. the 127.0.0.1, because this is the plex version I access on the NAS IP ?!
  • “Error: No search feature found on provider” is pretty clear in some way

I’ve no idea why it would try to access something on 127.0.0.1 and of course it makes sense this request does not work.

All other features are working, I’m using it daily to stream stuff, add stuff etc. It’s just the search. I checked my whole plex config and found nothing related to 127.0.0.1 or so.

Any ideas?

ps: already asked on the qnap forum directly https://forum.qnap.com/viewtopic.php?t=172166
ps2: I also checked already SQLite database, integrity is fine, reindex was fine too.

Edit: since the topic was auto-closed, I couldn’t add a reply that I found the problem: Enhanced Tracking Protection in Firefox was enabled → once I disabled it, everything was working again.

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