Plexamp: I’ve installed plexamp player on windows 10. It connects to my server and I can see the media… But whenever I play a track it doesn’t play anything. It skips the media as if it’s 0 seconds long. Even a downloaded track won’t play. Also plexmediaplayer and other clients on the same PC play f…

I installed the Shark Codecs from: https://shark007.net/index.html Plexamp now plays fine… Thank you for pointing me in the right direction.

Not sure about Windows, but check your Advanced setting for that music library and disable Store Track Progress. That fixed a skipping problem of mine. If that’s not the issue, can you upload some logs?

[image] Plexamp debug logs & how to extract them Plex Labs If you are encountering an issue in Plexamp, it is always useful to get log files from Plexamp. That way the error hunt is usually much faster than with just a verbal description. Following is a guide…

i see error 41 in there which usually implies a file format issue. what’s the format of the files you’re trying to play? have you tried different formats? reducing the quality to force a server conversion?

.m4a - It still plays fine in the web-browser and the plexmediaplayer… I tried forcing an auto convert to a lower quality with plexamp… with “Music Quality” tab: W-Fi and Conversion… but i’m plugged into ethernet, so I don’t know if that would change it. Regardless, those conversions didn’t fix it…

does plexamp on mobile play the track?

Yes, Plexamp on mobile will play the track.

then probably a variant of mp4 which windows codecs can’t decode. we’d need a sample to be able to assist more.

I tried the same track on plexamp for windows on another windows machine in my house… and it worked fine… It’s just that one computer. I even tried Uninstalling/Installing plexamp. But you could be right about the codecs. I do know Shark codecs were installed on the working machine… I’ll have to ch…

Huh, never even heard of those, but glad you got it working!

[Solved] Plexamp doesn't play anything from the library

Plex Labs

OttoKerner August 14, 2022, 5:10pm 4

1 Like

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[Solved] Plexamp doesn't play anything from the library

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