Server Version#: 4.87.2
Player Version#: ???
I don’t download under 15gb file size, yet sometimes I get a warning before playback where you can select Got It! and then playback looks like it’s streaming a 200mb file, absolute garbage. Most of the time I’m able to stream 15-20gb files in amazing high defe… what’s with the inconsistencies? Please help. Thanks
The larger a file you have, the higher is the chance that this file is not simply playable in a regular web browser. It requires the server to transcode it. Try a dedicated Plex client, like “Plex for Windows/Mac/Linux” or “Plex HTPC” (download links below) which can play a larger number of file formats without requiring transcoding on the server.
https://support.plex.tv/articles/200430303-streaming-overview/
Another factor which regularly throws a spanner in the quality is a poorly structured network.
You may end up with an “indirect” connection between client and server which is limited to 1mbps bandwidth without Plex Pass, so it will look like garbage.
https://support.plex.tv/articles/200484903-internet-and-network-requirements/
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