Some local theme files working for a library - one other isn't

Hello,

I am in the process of adding local theme music to one of my TV show libraries.

I am using the VLC player to convert and extract the theme music from the video file and make a “theme.mp3” for the TV shows that do not have one by default.

I am placing the file into the root folder of each show and refresh metadata for it.

THIS I WORKING WELL for my library (so no need to check the library settings).

I have done so with more that a dozen shows.

But now, I am facing a problem which I find no solution to.
One theme.mp3 which I created just like the others, is NOT playing well - in any TV show that I am adding that file to. It’s not playing for Plex Web and not in the Plex App for FireTV.

So I checked the codec info for the file not playing as TV show theme:

image

But… here’s the info on a file that is playing well:

image

Cannot see a difference and both files are playing well in any player that I tried.

Obviously it is something about the file which I cannot lay my hands on…

Can I send in that non-working theme sample (1,6MB) to any of the devs in order to find out why it’s not being played?

Or any other help?

Ist there any help that can be offered by Plex team or someone?

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