Some Tidal Albums cannot be added to Plex as the import seems to be stuck

Plex Media Server NAS & Devices
1

Server Version#: 1.32.5.7328
Player Version#: 4.111.1
When trying to add some Tidal album the wheel is turning forever and the only way to stop it is to stop/start the server.
For example Street Fever - ENCHAINE MODE VOL. 1.

Server Logs:
Turning wheel
Plex Media Server Logs_2023-07-25_12-26-08.zip (5.9 MB)

2

See this thread: Some Tidal Albums cannot be added to Plex with error Subscription: No existing library item album - #4 by drzoidberg33

3

Hello…
Thanks a lot for taking care again. I opened other issues with no reply ever…
It might be the same problem, but the behaviour is different:
If the issue described in “Some Tidal Albums cannot be added to Plex with error Subscription: No existing library item album” does not start the wheel at the top at all. Just nothing happens.
In this issue I want to mention, that it looks like the importer starts to import as seen in the message in the screenshot, but cannot finish it.

4

I took at a look at the logs you provided (thank you) and it is consistent with the issue I saw with the logs provided on the other forum topic - that forum topic title is misleading.

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