Someone accepted server invite with correct email but they have no access

After inviting someone, they’ve signed up to Plex and tried to accept the invite but it says something went wrong. Additionally on my dashboard their invite is still pending. They never received an email to confirm their account. Tried to delete their account and reregister only for it to say their email address is taken but we also can’t log in!

Tip: don’t use email adresses whch are hosted by Microsoft. For some reason these sites delay or suppress automatically generated mails from Plex, like those related to account creation, password reset, or account verification etc.

Thanks, it is indeed a Microsoft account.

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