Something with DVR causing Plex to crash on startup

Live TV & DVR
,
1

Server Version#: v1.23.2.4656-85f0adf5b
Player Version#: N/A
Tuner Make/Model: HDHomeRun CONNECT
Guide/Lineup name: N/A, tried changing it
Using XMLTV?: NO
Channel number/Name: N/A

Server crashes on startup.

I am pretty sure I was adding a DVR schedule when it first occurred. One of my DVR schedules was missing so I re-added it, causing a crash.

The server does run for a few seconds, if I get in and delete the DVR completely, Plex runs normally. When I re-add the DVR and after it downloads the guide, the same thing occurs.

Attaching logs that should be relevant.
Plex Crash Logs.zip (18.1 KB)

2

Can someone tell me how to wipe my DVR schedule completely? I think I need to start my DVR from scratch to get it not to crash when I enable it now. Something must be held over between removing and re-adding.

3

Still can’t access the DVR, would rather not start from scratch. Requesting support.

4

Upgrade to 1.23.3.4707.
Delete your DVR.
Stop Plex
Navigate to C:\Users\Administrator\AppData\Local\Plex Media Server\Plug-in Support\Databases\
Delete the 3 files that begin with tv.plex.providers.epg
Restart Plex
Add DVR

If it crashes after this, remove any sports related scheduled recordings.

5

Looks like I had already deleted those files.

Re-adding the DVR and then quickly deleting every scheduled recording from the UI before it crashed seems to have resolved my issue.

Thanks!

6

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