Is it me or is the sound really low using version 1.19.5.3021?
I just updated and had to really crank up the volume to reach the same volume level it was prior to updating.
Server Version#: 1.19.5.3021 - Synology
Player Version#: Roku newest version, not sure of the #
Iām having the same issue. when watching a movie I turn the volume up to 60 to be able to hear the movie, even when I try having the sound threw my sound bar I have to have the volume turned up to almost full. thought it was my system but I guess Iām not alone in this, hope a fix comes soon. 
TCL roku TV
My wife was complaining to me that some of the movies had their volume too low. I checked several and found that stereo movies played OK, but movies with 5.1 sound were too soft. Instead of looking at Plex for a solution, I looked it the ROKU Settings under Audio and found there were two choices: āStereoā and āAuto (DD, DTS)ā. Stereo was checked. I changed the selection to āAuto (DD, DTS)ā and now ROKU āAutomatically selects the best audio for each movie.ā All the sound levels are about the same now and the 5.1 sound is much louder than previously when Stereo was selected.
She also commented that she didnāt like the boing boing sounds while selecting menu items with the ROKU and I found there is also an option under Rokuās Settings > Audio for MENU volume levels for High, Medium, Low, None. I changed it from Medium to None and silenced the menu boing boings. She also doesnāt like having to enter her PIN code every time, but now that I found thereās an auto-login option for a selected user on the home network, I will fix that for her after she finishes watching Jumanji.
In the rare event that you have a movie whose sound is STILL too low, you can run it through Handbrake again and go into the Audio tab, click on Advanced and look for Gain and set it up to 10 or 15 and see if the resulting MKV file is loud enough after that.
Iāve also been able to use Handbrake to fix out of sync subtitles and audio streams whileā¦ but all the other stuff Handbrake can do (besides boosting the audio stored in the MKV file) would be off-topic here.
I am SOOOO glad I found the Roku> Settings> Audio> Auto(DD, DTS) option. I did NOT want to have to re-Handbrake a thousand movies (the ones with 5.1 audio) just to get the volume increased to suit my wife.
Strangeā¦I have the Roku Streaming sticks and do not see any of those audio options in the settings.
A better idea is to use Xmedia Recode - you can Copy the Video (in moments, not hours) and - do a whole bunch of things to audio - particularly āNormalizeā 5.1 tracks to 84db and Stereo Tracks to 89db - as well as convert to anything else, convert additional tracks, maintain original tracks, mux in/mux out sub tracksā¦ and a million other things.
In the Roku Settings - Not the Plex App Settings - and if thatās where you are, then there are even more reasons for NOT buying Sticks.
A Roku Ultra Refurb is about $65.
I recently bought 4 of 'em.
For that you want Subtitle Edit.
Again - in moments, not hours.
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