Stuck with Plex installation on Synology

Server Version#: v1.17.0.1709-982421575
Synology DS1513+ x86_64

Error: A problem has been detected with a core component of Plex

Due to performance issues and because server setting were not available i remove completely the Plex server from my NAS and installed latest version and now i got the error above. tried multiple times even delete all Plex folder with not luck. followed some recomendations from the forums with not progress on this issue.

I will appreciate your help

Regards

On the older Synology systems, especially those like the DS1513+ (or DS1813+) with the dual core D2700 CPU, it takes longer for PMS to get started.

If you try to open it too soon after either installing or starting, Plex/Web times out waiting for PMS to reply. This is unfortunately “normal”.

Once you get this, hit Ctrl-F5 and force a refresh. I have the DS1815+ and that’s how I clear it.

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I actually reboot the Synology after the installation multiple times and I also refresh it and still having the same issue as indicated on my post

I will attach my logs for your review and hope you can see something there.

ThanksPlex log1s.txt (1.3 MB)

Finally I got it working, and the problem was not the Plex Server. Few weeks ago I upgraded the memory on the Synology and when i installed the memory i pick the wrong size, instead of 2 Gb, i chose a 4 Gb , seriously by mistake, so the memory went up to 6 Gb instead of 4 Gb which is the maximum memory allowed memory on the DSS1513+ unit. As all was working fine i did not bother to replace it.

Eventually Plex started to experience lot of latency issues and I decided to removed and install all again and i ended in all sorts of issues.

I follow the recommendation provided by ChuckPA and same issue, so i said must be hardware issue and here we go. I replaced the proper memory and max it out as per 4 Gb spec an all started to work properly as it was all the time.

Thanks for the support ChuckPA and my story is good to be shared to the forum

Thanks Again,
A happy Plex Server user!

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