Subtitle Download defaults to English

Plex Media Server Plex Pass Betas
1

Hi!

On plex web, when I try to download a subtitle, it always defaults to “English”. It would be great if it would open the subtitle download window with the user desired subtitle language (Settings -> Language -> Prefer Subtitles in).

Thanks

2

Which language is it in your case?

And you must select the language in your personal account settings, not in the server settings.
https://app.plex.tv/desktop#!/settings/account

3

In my case the langue is Portuguese (Brazil).

Portuguese Brazil is set on my account.

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4

First screenshot: the language there is only for the user interface of certain Plex clients.
Second screenshot: this only affects the user interface of the web app.
Third screenshot: is only in effect if the server is not signed into a plex.tv account

Go back to the first screenshot.
OPCOES DE AUDIO E LEGENDA (sorry for omitting the diacritics, it is not my language)
‘Editar’
In there, mirror the settings of the third screenshot.
These are the real settings which are relevant for your account.

5

Did that, but it stills defaults to english.

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(I did not restarted plex, just changed the account settings and refreshed the web page before trying to download the subtitle).

Thanks

6

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