I have TV and Movies that have subtitles embedded in the video file as an MKV.
I can see and play them on the WEB client and VLC, But my Roku’s (3) don’t see the subtitles at all, It always says none… If I add an external subtitle srt then it does pick that up.
anyone else seen this problem?
is there a solution?
I can’t say I’ve seen that. I have a few srt sidecar files, but most are embedded in MKV files.
Are they all UTF-8 plain text, or other various formats?
this is from the Web Client showing the embedded subtitles, I did try all of them to make sure that they all played without a problem thinking that maybe one is causing the issue.
Well… maybe a MediaInfo report would show something out of the ordinary:
General
Unique ID : 208431782818760136575025618072012510915 (0x9CCE804DF095A39A698C1A9C38BED6C3)
Complete name : D:\Handbrake Dumps\NutDeck\2.17\Project Blue Book - S02E05 - The Men in Black.mkv
Format : Matroska
Format version : Version 4
File size : 394 MiB
Duration : 44 min 15 s
Overall bit rate : 1 245 kb/s
Encoded date : UTC 2020-02-19 12:40:14
Writing application : Lavf58.26.100
Writing library : Lavf58.26.100
ErrorDetectionType : Per level 1
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 44 min 15 s
Bit rate : 1 050 kb/s
Width : 720 pixels
Height : 480 pixels
Display aspect ratio : 2.000
Frame rate mode : Variable
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Stream size : 325 MiB (83%)
Writing library : x264 core 157 r2935 545de2f
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=1050 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=62500 / vbv_bufsize=78125 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 44 min 15 s
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 60.8 MiB (15%)
Title : Stereo
Writing library : Lavc58.46.100 ac3_fixed
Language : English
Service kind : Complete Main
Default : Yes
Forced : No
Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 43 min 26 s
Language : English
Default : No
Forced : No
Those are still warm - they look exactly like all the others.
The XML may show something else - to someone that knows what they’re looking at:
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="5" librarySectionTitle="TV - Shows" librarySectionUUID="a4c2553d-1971-4990-8257-6d285a465dc7" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1580802934">
<Video ratingKey="76148" key="/library/metadata/76148" parentRatingKey="75551" grandparentRatingKey="75550" guid="com.plexapp.agents.thetvdb://350401/2/5?lang=en" parentGuid="com.plexapp.agents.thetvdb://350401/2?lang=en" grandparentGuid="com.plexapp.agents.thetvdb://350401?lang=en" type="episode" title="The Men in Black" titleSort="Men in Black" grandparentKey="/library/metadata/75550" parentKey="/library/metadata/75551" librarySectionTitle="TV - Shows" librarySectionID="5" librarySectionKey="/library/sections/5" grandparentTitle="Project Blue Book" parentTitle="Season 2" contentRating="TV-14" summary="The mysterious Man in Black kidnaps Hynek, which sends Quinn on a mission with the CIA to follow him and rescue Hynek." index="5" parentIndex="2" year="2020" thumb="/library/metadata/76148/thumb/1582117150" art="/library/metadata/75550/art/1582117150" parentThumb="/library/metadata/75551/thumb/1582117150" grandparentThumb="/library/metadata/75550/thumb/1582117150" grandparentArt="/library/metadata/75550/art/1582117150" grandparentTheme="/library/metadata/75550/theme/1582117150" duration="2655872" originallyAvailableAt="2020-02-18" addedAt="1582117101" updatedAt="1582117150">
<Media id="75758" duration="2655872" bitrate="1245" width="720" height="480" aspectRatio="1.85" audioChannels="2" audioCodec="ac3" videoCodec="h264" videoResolution="480" container="mkv" videoFrameRate="24p" videoProfile="high">
<Part accessible="1" exists="1" id="83237" key="/library/parts/83237/1582117008/file.mkv" duration="2655872" file="G:\TV - Sci-Fi\Project Blue Book\Season 02\Project Blue Book - S02E05 - The Men in Black.mkv" size="413208335" container="mkv" indexes="sd" videoProfile="high">
<Stream id="165235" streamType="1" default="1" codec="h264" index="0" bitrate="1053" language="English" languageCode="eng" anamorphic="1" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" codedHeight="480" codedWidth="720" colorPrimaries="bt709" colorRange="tv" colorSpace="bt709" colorTrc="bt709" frameRate="23.976" hasScalingMatrix="0" height="480" level="41" pixelAspectRatio="4:3" profile="high" refFrames="4" scanType="progressive" width="720" displayTitle="480p (H.264)"/>
<Stream id="165236" streamType="2" selected="1" default="1" codec="ac3" index="1" channels="2" bitrate="192" language="English" languageCode="eng" audioChannelLayout="stereo" samplingRate="48000" title="Stereo" displayTitle="English (AC3 Stereo)"/>
<Stream id="165237" streamType="3" selected="1" codec="srt" index="2" language="English" languageCode="eng" displayTitle="English (SRT)"/>
</Part>
</Media>
<Writer id="142798" filter="writer=142798" tag="Emily Brochin"/>
<Extras size="0"> </Extras>
</Video>
</MediaContainer>
this is for the one I displayed above
General
Unique ID : 256050018235047717467812403409418420227 (0xC0A17092AB08AD5127082379A13F8003)
Complete name : M:\series\War of the Worlds (2019)\Season 1\War of the Worlds (2019) (S01E01) (2019-10-28) (1080p-h264 DTS-6ch) Episode 1.mkv
Format : Matroska
Format version : Version 4
File size : 6.31 GiB
Duration : 48 min 12 s
Overall bit rate : 18.7 Mb/s
Encoded date : UTC 2019-11-29 19:30:42
Writing application : mkvmerge v40.0.0 (‘Old Town Road + Pony’) 64-bit
Writing library : libebml v1.3.9 + libmatroska v1.5.2
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 48 min 12 s
Bit rate : 17.2 Mb/s
Width : 1 920 pixels
Height : 804 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.446
Stream size : 5.80 GiB (92%)
Writing library : x264 core 152 r2851kMod ba24899
Encoding settings : cabac=1 / ref=4 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=umh / subme=11 / psy=1 / fade_compensate=0.00 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=25 / lookahead_threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=10 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc=crf / mbtree=0 / crf=15.0000 / qcomp=0.65 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.25 / pb_ratio=1.20 / aq=1:0.60
Language : English
Default : Yes
Forced : No
Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 48 min 1 s
Bit rate mode : Constant
Bit rate : 1 509 kb/s
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 SPF)
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 518 MiB (8%)
Language : English
Default : Yes
Forced : No
Text #1
ID : 3
Format : ASS
Codec ID : S_TEXT/ASS
Codec ID/Info : Advanced Sub Station Alpha
Duration : 44 min 24 s
Bit rate : 12 b/s
Count of elements : 72
Compression mode : Lossless
Stream size : 4.18 KiB (0%)
Language : English
Default : No
Forced : No
Text #2
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 44 min 24 s
Bit rate : 8 b/s
Count of elements : 72
Stream size : 2.72 KiB (0%)
Language : English
Default : No
Forced : No
Text #3
ID : 5
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 21 min 4 s
Bit rate : 1 b/s
Count of elements : 7
Stream size : 268 Bytes (0%)
Title : Forced
Language : French
Default : No
Forced : No
Text #4
ID : 6
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 47 min 36 s
Bit rate : 31 b/s
Count of elements : 375
Stream size : 11.0 KiB (0%)
Language : French
Default : No
Forced : No
Menu
00:00:00.000 : en:Chapter 01
00:03:41.120 : en:Chapter 02
00:22:37.960 : en:Chapter 03
00:47:16.320 : en:Chapter 04
I have violent allergic reactions to:
ASS
and
More stuff (to go wrong) than I need
(maybe you need all those tracks).
Apart from that it all looks pretty normal to me.
So are you saying that your roku’s show the embedded subtitles.
Mine work with external subtitles. only.
Roku setting show 6.4.10.6174-1475be6a9
I’m thinking thats the version
Yes indeed.
I had those subs I just muxed in handy - so dropped 'em in the same hole:
I do notice yours don’t show ‘external’… I think we’re onto something, but I don’t know what.
I notice you have a French track named Forced, but not tagged as such. What is your native library language? Just so we’ll know.
It’s english…
That show is from FOX it has all the tracks so it’s just containerized after.
I just played it on my iPhone and it shows the embedded subtitles and does play them…
are these files coming from various sources - or are you creating them all in house?
This is a TV series DVR local…
But I have movies and other shows from other sources that this happens.
It’s been like this for a long time. I just found this new series and wanted to watch it but there is a lot of French dialog that I need the subtitles for. I actually downloaded the srt and was able to watch it using the Roku. Figured I post this just to see if it was being worked on or not. If there is a lot of foreign dialog in a video I just go find the subtitle myself.
There maybe times when the embedded worked just didn’t notice.
Right I got ya… are you on the latest Public App - or the Preview App? I use both so that shouldn’t matter.
I use forced all the time, both embedded and sidecar. Sidecars are named:
Project Blue Book - S01E01 - Episode Name.eng.forced.srt
I also see this filename and structure:
M:\series\War of the Worlds (2019)\Season 1\War of the Worlds (2019) (S01E01) (2019-10-28) (1080p-h264 DTS-6ch) Episode 1.mkv
and can’t help but think this might be better:
M:\series\War of the Worlds (2019)\Season 1\War of the Worlds (2019) - S01E01 - Episode 1 [2019-10-28 1080p-h264 DTS-6ch].mkv
'cause what you have is all kinds of wrong on many levels - not that is has anything to do with this problem, but it might.
You have PM.
Try those files and let’s see if they work as expected.
Never had a problem with my naming format. Actually seems to work better as I notice many who have had issues that I just didn’t see with the same show/movies.
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