Subtitles Not Work on Plex Desktop or Roku

Server Version#: 1.20.3.3483
Player Version#:4.34.4

Can’t seem to get subtitles to work on my player on my Mac or on my ROku. On the Roku I have it set to Always display.

In the Agent settings on the server, I have opensubtitles specified with and account that has premium access

I looked at the log and don’t see anything obvious as an error when it is communicating with open subtitles. However, I do see a 404 error on when it is trying to talk to Plex on my computer…404 IS PAGE NOT FOUND? Do I need to reinstall or something?;

HTTP 404 response from GET http://127.0.0.1:62630/system/agents/attribution?identifier=com.plexapp.agents.opensubtitles

Oct 24, 2020 21:51:32.372 [0x7000023d2000] DEBUG - Starting plug-in /Applications/Plex Media Server.app/Contents/Resources/Plug-ins-211702a9f/OpenSubtitles.bundle.
Oct 24, 2020 21:51:32.372 [0x7000023d2000] DEBUG - Starting file watcher for com.plexapp.agents.opensubtitles
Oct 24, 2020 21:51:32.373 [0x7000023d2000] DEBUG - Spawned plug-in com.plexapp.agents.opensubtitles with PID 16630
Oct 24, 2020 21:51:32.373 [0x7000023d2000] DEBUG - [com.plexapp.agents.opensubtitles] Sending command: GET /:/prefixes
Oct 24, 2020 21:51:33.089 [0x7000022cc000] DEBUG - Request: [127.0.0.1:62687 (Loopback)] GET /system/messaging/clear_events/com.plexapp.agents.opensubtitles (4 live) GZIP Signed-in Token (dlongnecker)
Oct 24, 2020 21:51:33.089 [0x7000022cc000] DEBUG - [com.plexapp.system] Sending command over HTTP (GET): /system/messaging/clear_events/com.plexapp.agents.opensubtitles
Oct 24, 2020 21:51:33.089 [0x7000022cc000] DEBUG - HTTP requesting GET http://127.0.0.1:62630/system/messaging/clear_events/com.plexapp.agents.opensubtitles
Oct 24, 2020 21:51:33.115 [0x7000022cc000] DEBUG - HTTP 200 response from GET http://127.0.0.1:62630/system/messaging/clear_events/com.plexapp.agents.opensubtitles
Oct 24, 2020 21:51:33.115 [0x700001a19000] DEBUG - Completed: [127.0.0.1:62687] 200 GET /system/messaging/clear_events/com.plexapp.agents.opensubtitles (5 live) GZIP 26ms 280 bytes
Oct 24, 2020 21:51:33.339 [0x700002767000] DEBUG - Audio Stream: 6795, Subtitle Stream: 0
Oct 24, 2020 21:51:33.408 [0x7000021c6000] DEBUG - Audio Stream: 6795, Subtitle Stream: 0
Oct 24, 2020 21:51:34.556 [0x7000023d2000] DEBUG - [com.plexapp.agents.opensubtitles] Plug-in running on port 62818.
Oct 24, 2020 21:51:34.556 [0x7000023d2000] DEBUG - Read configuration for [com.plexapp.agents.opensubtitles], had 0 prefixes
Oct 24, 2020 21:51:34.556 [0x7000023d2000] DEBUG - Updating [com.plexapp.agents.opensubtitles] in the database, it has changed.
Oct 24, 2020 21:52:26.585 [0x700002249000] DEBUG - Audio Stream: 7825, Subtitle Stream: -1
Oct 24, 2020 21:52:46.029 [0x70000157e000] DEBUG - Request: [127.0.0.1:63696 (Loopback)] GET /system/agents/attribution?identifier=com.plexapp.agents.opensubtitles (9 live) GZIP Signed-in Token (dlongnecker)
Oct 24, 2020 21:52:46.030 [0x70000157e000] DEBUG - [com.plexapp.system] Sending command over HTTP (GET): /system/agents/attribution?identifier=com.plexapp.agents.opensubtitles
Oct 24, 2020 21:52:46.030 [0x70000157e000] DEBUG - HTTP requesting GET http://127.0.0.1:62630/system/agents/attribution?identifier=com.plexapp.agents.opensubtitles
Oct 24, 2020 21:52:46.047 [0x70000157e000] DEBUG - HTTP 404 response from GET http://127.0.0.1:62630/system/agents/attribution?identifier=com.plexapp.agents.opensubtitles
Oct 24, 2020 21:52:46.047 [0x700001a19000] DEBUG - Completed: [127.0.0.1:63696] 404 GET /system/agents/attribution?identifier=com.plexapp.agents.opensubtitles (10 live) GZIP 17ms 290 bytes (pipelined: 7)
Oct 24, 2020 21:52:51.111 [0x7000022cc000] DEBUG - Request: [127.0.0.1:63695 (Loopback)] GET /:/plugins/com.plexapp.agents.opensubtitles/prefs (10 live) GZIP Signed-in Token (dlongnecker)
Oct 24, 2020 21:52:51.111 [0x7000022cc000] DEBUG - [com.plexapp.agents.opensubtitles] Sending command over HTTP (GET): /:/plugins/com.plexapp.agents.opensubtitles/prefs
Oct 24, 2020 21:52:51.111 [0x7000022cc000] DEBUG - HTTP requesting GET http://127.0.0.1:62818/:/plugins/com.plexapp.agents.opensubtitles/prefs
Oct 24, 2020 21:52:51.160 [0x7000022cc000] DEBUG - HTTP 200 response from GET http://127.0.0.1:62818/:/plugins/com.plexapp.agents.opensubtitles/prefs
Oct 24, 2020 21:52:51.160 [0x7000022cc000] DEBUG - [com.plexapp.agents.opensubtitles] HTTP reply status 200, with 2112 bytes of content.
Oct 24, 2020 21:52:51.160 [0x700001a9c000] DEBUG - Completed: [127.0.0.1:63695] 200 GET /:/plugins/com.plexapp.agents.opensubtitles/prefs (10 live) GZIP 49ms 1029 bytes (pipelined: 12)
Oct 24, 2020 21:57:06.563 [0x70000157e000] DEBUG - Audio Stream: 7825, Subtitle Stream: -1
Oct 24, 2020 21:57:12.969 [0x70000157e000] DEBUG - Request: [127.0.0.1:64179 (Loopback)] PUT /system/agents/com.plexapp.agents.imdb/config/1?order=com.plexapp.agents.opensubtitles%2Ccom.plexapp.agents.imdb%2Ccom.plexapp.agents.localmedia (6 live) GZIP Signed-in Token (dlongnecker)
Oct 24, 2020 21:57:12.969 [0x70000157e000] DEBUG - [com.plexapp.system] Sending command over HTTP (PUT): /system/agents/com.plexapp.agents.imdb/config/1?order=com.plexapp.agents.opensubtitles%2Ccom.plexapp.agents.imdb%2Ccom.plexapp.agents.localmedia
Oct 24, 2020 21:57:12.969 [0x70000157e000] DEBUG - HTTP requesting PUT http://127.0.0.1:62630/system/agents/com.plexapp.agents.imdb/config/1?order=com.plexapp.agents.opensubtitles%2Ccom.plexapp.agents.imdb%2Ccom.plexapp.agents.localmedia
Oct 24, 2020 21:57:12.992 [0x70000157e000] DEBUG - HTTP 200 response from PUT http://127.0.0.1:62630/system/agents/com.plexapp.agents.imdb/config/1?order=com.plexapp.agents.opensubtitles%2Ccom.plexapp.agents.imdb%2Ccom.plexapp.agents.localmedia
Oct 24, 2020 21:57:12.992 [0x700001a9c000] DEBUG - Completed: [127.0.0.1:64179] 200 PUT /system/agents/com.plexapp.agents.imdb/config/1?order=com.plexapp.agents.opensubtitles%2Ccom.plexapp.agents.imdb%2Ccom.plexapp.agents.localmedia (6 live) GZIP 22ms 651 bytes (pipelined: 3)
Oct 24, 2020 21:57:40.394 [0x70000157e000] DEBUG - Request: [127.0.0.1:64340 (Loopback)] GET /system/agents/attribution?identifier=com.plexapp.agents.opensubtitles (9 live) GZIP Signed-in Token (dlongnecker)
Oct 24, 2020 21:57:40.394 [0x70000157e000] DEBUG - [com.plexapp.system] Sending command over HTTP (GET): /system/agents/attribution?identifier=com.plexapp.agents.opensubtitles
Oct 24, 2020 21:57:40.394 [0x70000157e000] DEBUG - HTTP requesting GET http://127.0.0.1:62630/system/agents/attribution?identifier=com.plexapp.agents.opensubtitles
Oct 24, 2020 21:57:40.409 [0x70000157e000] DEBUG - HTTP 404 response from GET http://127.0.0.1:62630/system/agents/attribution?identifier=com.plexapp.agents.opensubtitles
Oct 24, 2020 21:57:40.409 [0x700001a19000] DEBUG - Completed: [127.0.0.1:64340] 404 GET /system/agents/attribution?identifier=com.plexapp.agents.opensubtitles (10 live) GZIP 15ms 290 bytes (pipelined: 2)

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