Suddenly "Accessing Trailers" [spinner] no matter what I do

Everything has been working fine for over a year. Out of the blue, I am suddenly getting “Accessing Trailers” message with a spinner below it and no further behavior. Some clues: I can access YouTube fine but Netflix and Hulu give me a similar “Accessing Netflix|Hulu” message. And sometimes i get the spinner of death immediately after selecting Apple Trailers, and sometimes it happens when I go to select the actual video (I can see a list of my videos on plex server). Finally, when I run pyconnect I can see the handshake stuff come in the terminal.

I’ve tried rebuilding my plexconnect on the host/server. Ive reset the Apple tv and reconfigured its dns, profile, etc. I rebooted computer that hosts the plex media server. I unplugged the Apple TV for minutes. I restarted my home router and cable modem.

Any ideas? Desperate here :frowning:

Could you share ur plexconnect log please?

22:22:30 PlexAPI: ***
22:22:30 PlexAPI: looking up Plex Media Server
22:22:30 PlexAPI: ***
22:22:31 PlexAPI: GDM: Servers discovered: 1
22:22:31 PlexAPI: Servers (local, plex.tv, MyPlex): 2

Maybe it was always this way but On Deck is listing actual Apple Trailers (but just grey boxes, no artwork). While All Shows and Unwatched are accurately listing my Plex library