Suddenly black window - plex unsuable

Plex Players Desktop Players
5

Plex Documentation → Windows & Mac Desktop
→ Introduction & Installation
→ Downloads for Offline Access

Three things to try.

  1. This will fix the off-screen issue. Not sure about black screen.
  • Exit Plex for Windows
  • Go to %LOCALAPPDATA%\Plex and copy plex.ini to plex.ini.bak.
  • Edit plex.ini using a text editor and remove everything in the [ui] section.
  • Relaunch Plex for Windows

  1. If that does not work, exit Plex for Windows, delete plex.ini, re-launch.
    You will have to re-configure all your settings.

  1. If all else fails, perform a complete uninstall/re-install.
  • Uninstall Plex for Windows using the normal Windows uninstaller (Win10: Control Panel → Programs & Features. Not sure about Win 11).
  • Delete %LOCALAPPDATA%\Plex.
    Note: Any media download to your PC using Plex for Windows for offline use will be deleted as well, as it is stored in %LOCALAPPDATA%\Plex.
  • Reboot your PC.
  • Download & install current version from plex.tv.