Surround sound enabled message in Chromecast

Server version: 1.19.4.2935

While playing videos in Plex through the Chromecast, I get this message: “Surround sound enabled. To adjust volume, use your TV’s remote control.” every time I start the video or rewind/forward it through the iPhone app.

I don’t have a surround sound setup, how do I disable it?

I’m having the same issue. Did you find a solution?

No, would be nice to have a fix.

No one’s ever going to fix it or even acknowledge the issue. Support is pretty much abandoned. Just these ridiculous forums that are never really helpful. Which is exactly why I will NEVER pay for a Plex pass, because the issues are still present even when you pay for it and there is still no one willing to offer support. What a joke.

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