Symbolic link loop [system:40]

Plex Media Server
1

Server Version#: 1.32.4.7195
Player Version#:
Hi,
I am getting the following message almost continously in the Plex Settings - Manage - Console

IsDirectory failed boost::filesystem::status: Symbolic link loop [system:40]: “/sys/fs/btrfs/dc801228-f353-4dd4-9824-be9b0e4f4fa3/bdi/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:0/subsystem/1:2/subsystem/7:7/subsystem/1:11/subsystem/1:9/subsystem/1:0”

Is this a problem and how can I stop it?

Thanks

2

Did you create a symlink somewhere ?

I need to see the DEBUG logs where this came from.
Diagnosing the alert in isolation isn’t possible.

/sys/fs/btrfs implies a filesystem failure/corruption of BTRFS.

The obvious question – When was the volume last scrubbed ?

3

I’m not sure what a symlink is. Is there a way to check if I inadvertentIy set on up?
I did a websearch on the error and found that it could have been caused by Docker and I did setup Docker to use with Photoprism a while ago but I just removed all that setup and uninstalled Docker and I still have the messages.

I have set the Plex Debug Level to Enabled. How do I download the logs?

“The obvious question – When was the volume last scrubbed ?” Never as I have no idea what scrubbing is!

4

BTW, I am scrubbing my data now

5

I need to see your server logs ZIP.

Settings → Server → Troubleshooting (left side) → Download Logs
It will give you a ZIP file.

Upload that ZIP file.

I think you have an error in where you have PMS looking for media files.

Specifically, instead of looking in /volume1, /volume2, etc…
I think you accidentally have one library section pointing at /

EDIT each library section’s Folder list and make certain there are no errors.

If everything is correct,

  1. Restart the Syno
  2. Restart the scrub

The error code “40” is “too many symbolic links” … It means there is an infinite loop.
That’s a sign of corruption or a badly behaving program.

9

That was the problem! I found 1 library with a / and after removing it, the error stopped.
I am now scrubbing the data
Thanks so much!