Is it possible to prevent the deletion of synced content at the end of the year? My Plex Server will be offline for the next 9 months and I would like to keep access to the content I have already synced until then.
I canât get the new feature to work in IOS 15. As far as I can tell the download works, and there are no errors on the server end. However the IOS client errors at the âmedia assimilationâ part.
Here are the line from the log file;
Oct 21, 2021 12:19:40.909 [0x16fa93000] ERROR - [Grabber/17d458079667ed526f41237c85f278d321e91036] Exception inside transaction (inside=1) (/data/jenkins/server/914494200/Library/Tag.cpp:215): sqlite3_statement_backend::loadOne: UNIQUE constraint failed: tags.id
Oct 21, 2021 12:19:40.909 [0x16fa93000] ERROR - [Grabber/17d458079667ed526f41237c85f278d321e91036] Exception inside transaction (inside=1) (/data/jenkins/server/914494200/Library/MetadataItem.cpp:7228): sqlite3_statement_backend::loadOne: UNIQUE constraint failed: tags.id
Oct 21, 2021 12:19:40.910 [0x16fa93000] ERROR - [Grabber/17d458079667ed526f41237c85f278d321e91036] Exception inside transaction (inside=1) (/data/jenkins/server/914494200/MediaProviders/Grabbers/MediaAssimilator.cpp:642): sqlite3_statement_backend::loadOne: UNIQUE constraint failed: tags.id
Oct 21, 2021 12:19:40.910 [0x16fa93000] ERROR - [Grabber/17d458079667ed526f41237c85f278d321e91036] Assimilator: An error occurred assimilating media.
Iâve also DMâd the full log.
rgds,
Marcus
That looks like a bug we recently identified. Iâll post here when a fix is available.
Perfect, thanks for the update.
Iâve just stopped reading all the replyâs to how this is a broken feature. Now itâs being forced upon us Jan 1 2022⊠fantastic! I just opened plex on my iPad to sync another movie and the new downloads was re-enabled. Wtf?! Plex people, stop this nonsense. Focus on what the users actually want instead of releasing this junk that has half the features of the old system. New stuff is great, but develop it til it works and incorporates all the features of the current feature, then release it! And donât change my settings without my knowledge. Thatâs just⊠I want to reach through my screen and slap a developer.
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Hello,
iOS 15 user here.
When I try to play âDownloadsâ from the main home screen, I have an error message specifying âPaused for too longâ (donât have the exact error message as my iPhone).
However, when I play the same media from the Downloads page, it plays OK.
Any suggestion ?
Iâve already try to delete / download again files and uninstall / reinstall Plex ios app, but it doesânt solve a thing.
Seems similar to my issue, by the way. No update on that since august ?
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Can you reproduce and get me the iOS log. I am not able to reproduce this on my end.
Yeah I hadnât really noticed the timeline on implementation. But 1-1-2022 should be fine.My one single 700mb file on a gigabit connection may just about have downloaded by then.
It really is truly laughable that Plex being renowned for never giving timelines for features being added always offer deadlines for when something that is clearly not even close to being usable becomes the new default.
The same 700mb original quality file that is so far at 2 hours downloading and seemingly nowhere near to completion took 14 seconds in Infuse to download and playback. In Jellyfin 24 seconds⊠or 94 seconds in Emby forcing a transcode of file size down even further.
If I download a season, it never completes. There is no option to delete. I can watch the entire season (they are all actually complete), but Plex Android app never thinks they are done. It took me some time, but I can delete it by canceling the download. But for a while there, I had about 40 GB of my storage just sitting there with no way to delete it unless I deleted all content, and then re-download all the seasons I didnât want to delete. I can pull logs if you need them, but its really weird.
Did you ever provide a log for me to look into this?
Thatâs unusual. The app will check if new episodes have been added, but it should say itâs complete if there is nothing new.
There is no option to delete.
You cannot remove individual items. Downloads, just like Sync, works as entire groups. Itâs all or nothing. You can Download a season and tell it to remove items after they are watched and they should get removed automatically, there is no way to do it manually.
It doesnât allow for the entire season to be deleted. So, I have three different seasons of three different shows. But there is no option to delete the downloaded season, even when they are all watched?
You can remove Downloaded items from the âItemsâ tab under the Downloads page.
- swipe the item to the left; or
- long press on the item then select âDelete Downloadâ
Is there going to be a more informative status message added?
Currently it just says âDownloadingâŠâ but something like âDownloading⊠45% (1/3)â would be much more useful.
Also, thereâs no action that a user can take when a download fails or an explanation of why it failed (a download that works on the previous sync).
Also, remembering the userâs last selected download preference each time they download a new item would be better than using the defaults.
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Could someone verify the following bug with the new downloads function?
- The Server is a Synology DS920+, SW Version 1.24.5.5160-7000
- The Client is an Ipad Air 2, SW Version 7.24.1
- In the Client âdownloadsâ are activated for up to 32 GB. Some content is marked for download.
- Ipad memory shows Plex App using 33.13 GB of documents & data
- When I start the Client, a view seconds later a message appears (translated): memory limit reached. more content cannot be downloaded.
- Server is killed/crashed (according to âPlex Crash Uploader.logâ)
cheers
Super disappointed in the plea team on yet another incomplete feature. Sync decently for me, but download does nothing at all from my android/fire tablet client. I select to download an episode and literally nothing happens. No errors. No message. Nothing. My old synced episodes are now completely unusable too despite appearing in my âsyncedâ tab. Iâm a plex lifetime user, and really disappointed that they have completely broken the most important feature to me while also providing no actual user support, as evidenced by the plethora of unanswered problems in this very thread. What a bummer.
2 Likes
Tried out the Downloads feature and couldnât get any media to download at all. Just sat there spinning. Switched back to the Sync feature (which Iâve never had any issues with). Iâm on iOS 15 on an iPad, my Media Server is sat on a M1 Mac Mini with macOS 12.0.1. The only thing I saw in the logs was a message indicating the episode was going to transcode but nothing else appeared after that.
Will wait and see what comes of any app updates and will isolate testing on my iPhone as updates become available.
My only ask would be not to switch off the Sync functionality until Downloads are as reliable. Thanks for the efforts in the meantime.
Sure,
How shall we proceed ?
I already have the logs.
By PM ?
Sure, you can PM the logs to me.
