Yesterday I bought PremPass so I could sync series and movies to my phone, but today I found out that due to Plex NEEDING to encode everything before it can sync, I am not able to sync to devices since my Synology DS213 does not seem to be able to transcode.
Since I am able to stream everything just fine without transcoding, I do not understand why transcoding is a MUST since it seems to be working without it just fine.
Therefore I'd like to be able to sync movies/series without transcoding. Because the way it is now, I can't use the feature that made me buy PremPass.
It is due to the compatibility check, usually fails because it does not accept anamorphic encoding, which is a true pity as most devices handle it perfectly well, as you stated!