Sync won't use HW transcode

Plex Media Server Desktops & Laptops
1

Server Version#: 1.18.8.2527 on Ubuntu 19.10
Player Version#: Any

I’ve patched the Nvidia drivers to support more than 2 streams and it’s been working great.

One issue I’ve had is that while HW transcode works for streams, it does not for sync. When transcoding a stream my CPU usage barely moves, but when someone syncs a video my CPU usage spikes to %30-%40. Also, stream processes show in nvidia-smi, but sync process does not.

Is the expected behavior? Or is something not right?

2

Yes, expected. HW only used right now for live streaming. Background operations like Sync and Media Optimizer do not utilize HW.

3

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