The logs from logs/tautulli.log will be needed to determine what is going on. After you make a gist with those logs you will need to provide a link to the gist.
Edit: saw you added the gist link to the previous post
Please let me know if I did or did not do it correctly. And of course if there is anything else I can provide.
There should be logs in tautulli.log. Do you have more than one instance installed?
Hmmm maybe not correct… I tried to attach 2 files to this gist. tautulli.log and plex_websocket.log. No I only have a single instance running.
No you got them in the gist. They are being looked over
Everything looks normal. You just added a lot of files. Nothing out of the ordinary.
CPU usage should be basically zero when both Plex and Tautulli are idle. If it doesn’t drop back down when idle, try restarting Tautulli.
I did a restart of Tautulli. The task manager item “python (32)” remained at approx. 25% the whole time. Maybe this is a garbage collection issue within python?
Is your Plex server idle? No streaming, no scanning, no anything.
Yes Plex is idle. This is even stranger… after restarting and seeing no change in the processor load I decided to shutdown Tautulli. I selected shutdown and after a while I got “site can not be reached” from the browser. A little bit later the task bar icon closed. It has been another 5 minutes or so and the “python (32)” item is still registering at 25%. Tautulli was the only running python program. This may not be a Tautulli issue but a python issue or limitation. Any thoughts?
You can enable the “Command line” column in task manager to see what the python process is running.
If it is still running Tautulli when it’s shutdown, then there is some weird phantom process that got stuck. Just end it and restart Tautulli.
No I really can’t. This is windows 8.1. Through other means it says PlexScriptHost.exe with a description of “Python” using 25%. When I built this server I had problems with windows 10 running plex. This was several years ago and I never went back to update the server to Win 10.
This is an HP i5 very plain computer that I added stuff to. Nvidia GPU, 12 GB memory. Attached to a Drobo 5N (backup) and a drobo 5D both with about 24Tb of memory. The boot drive is 2 TB about half full. There is also an external 8Tb USB3 drive attached. There is 21GB of metadata in the Plex AppData. Could I have too little memory in the machine?
PlexScriptHost.exe is part of Plex. The addons/channels and metadata use python as well. You may have an addon/channel that is misbehaving/stuck. If plex is still actively getting metadata then that might explain it as well.
You can definitely enable the “Command line” column on Windows 8.1…
PlexScriptHost is Plex’s Python process for plugins. Plex plugins are written in Python. This has nothing to do with Tautulli.
OK. I went to plex and looked under settings / server / addons. nothing looked added or enabled. I haven’t knowingly added anything extra. A long time ago I had the Transmogrify Chrome app loaded but I got rid of that long ago. I finished hours ago I don’t think any of that activity is still going on. In the task manager the Python (32) task is steady at 0% disk and 0% network usage.can you suggest anything else.I really want to thank you for your time this is clearly not your problem so if you want to get back to your real work… just say so.
you will want to check your plugins… These would be 3rd party things that you have added to plex like SubZero and Trakt.tv to name 2 examples.
Thank you. I didn’t realize that I can do that in 8.1. I spend most of my time now in 10. I agree that this is not a Tautulli problem. I don’t have any plex plugins loaded that I know of. Under plugins I see enable iTunes… and Disable compatibility checking. neither of these are selected. If you have any other thoughts I’d love to hear them, otherwise I’ll let you get back to work and thank you very much for your help!
thank you for the hint as to where to look. You were correct there were 2 plugins that I forgot I loaded probably when I built the server. I deleted them, I never used them. I think they were revision0 and tech.tv. Nothing has changed with the locked up task. I think I should contact Plex support now and see what they say. Thank you very much for your help!
I would love to get this to work, but whatever i do i fail
i keep getting the following errors
C:\PlexPy>C:\Python\python.exe C:\plexpy\tautulli\Tautulli.py
Traceback (most recent call last):
File “C:\plexpy\tautulli\Tautulli.py”, line 35, in
import plexpy
File “C:\plexpy\tautulli\plexpy_init_.py”, line 17, in
from Queue import Queue
ModuleNotFoundError: No module named ‘Queue’
C:\PlexPy>C:\Python\python.exe C:\plexpy\tautulli\plexpy.py
Traceback (most recent call last):
File “C:\plexpy\tautulli\plexpy.py”, line 24, in
from Tautulli import main
File “C:\plexpy\tautulli\Tautulli.py”, line 35, in
import plexpy
File “C:\plexpy\tautulli\plexpy_init_.py”, line 17, in
from Queue import Queue
ModuleNotFoundError: No module named ‘Queue’
please advise what im missing
Make sure you are using Python27
So not 3.7?
