"The Video did not start playing in time"

Plex Players Gaming Consoles
1

So I have a particular video that wont play. It seems to be the only one affected. My PS4 reports “The video did not start playing in time”. I looked at the Plex_Media_Server log and found this:

[3868] VERBOSE - We didn’t receive any data from ::ffff:192.168.6.200:56076 in time, dropping connection.
Nov 29, 2015 21:00:04:120 [3868] VERBOSE - We didn’t receive any data from ::ffff:192.168.6.200:51947 in time, dropping connection.
Nov 29, 2015 21:00:05:557 [3868] VERBOSE - We didn’t receive any data from ::ffff:192.168.6.200:64904 in time, dropping connection.

I’m at a loss at why this is happening. My home network is IPv6 enabled however I do see that being the issue as all of the other movies play fine. I tried removing the moving from the library and re-adding it but that didn’t work.

Any thoughts on this?

2

I’m not at home in front of my PS4 but have you looked into the settings on the PS4 to check and make sure you’re allowing transcoding?

3

I dont see a setting in plex on the ps4 to allow transcoding.

4

The video plays fine via web. I tried to play it via the iOS app and it wont play their either.