I was having a problem with buffering. I found that the codec level was set at above 4.0 (some 4.1) for these films. I transcoded them using Handbrake to a level of 4.0. My problem is that when trying to play these files in Plex on PS4, I’m getting the error “The video did not start playing in time” after the app seems to pause for around a minute.
I have seen a few other similar threads on this forum though have not found any answer. I have attached the XML of one of the files in question.
Any help much appreciated! The file plays fine in the native PS4 media player app, and on my PC, and as far as I can tell it meets the playback criteria for the PS4 plex app (XML below).
Any thoughts on this one?
HERE MY FELLOW PLEX USERS! AS PROMISED
AND IF YOU GUYS ARE WONDERING HOW KNOW THIS STUFF ITS SIMPLE WHEN YOU RUN MULTIPLE SERVERS AND MAINTAIN THEM FOR PEOPLE FOR A LIVING!
Here is the fix for the press x play issue and meta data problems !
{NOTE: WITHIN THE PS4 AND PS3 APP ENABLE DIRECT PLAY AND DIRECT STREAM }
Step 1:
STOP YOU SERVER FIRST
Step 2 :
Go into your router and / or modem settings and disable UPDP most routers or modems will have this enabled by default the reason you have to do this is they need to build a fix so users will not have to do this!
Step: 3 :
Restart your server than
Go to http://app.plex.tv/web/
and go to server settings than click on the transcoder tab and click show advance and change this number values to this!
Segmented transcoder timeout: 120
Transcoder default duration: 320
Transcoder default throttle buffer: 0
and disable this option: Pause background transcoding tasks when streaming content that requires transcoding. Recommended for low-powered systems.
Step 4 :
This last step go into server settings again and click on the agents tab click on shows tab than click TheTVDB tab and enable The Movie Database than click on The Movie Database tab under the shows tab and enable The TVDB enabling this will fix your random media has failed to download meta data!
Finally update your library’s
I HOPE PLEX EMPLOYEES TAKE ON THIS AND TEST THIS STUFF THEM SELVES SO THEY CAN PROVIDE US AN AWESOME UPDATE!
IF ANYONE NEEDS HELP ADJUSTING THEIR ROUTER/MODEM SETTINGS PLEASE DO NOT HESITATE TO ASK ME!
Is the above a troll or actual advice? Thanks 
unchecking direct play did t for me it totally fixed it once i did as i stated
and what the guy stated above is actual advice i tested what he said and indeed as he said it booted videos up faster i did what he said didnt fix issue but vvideos loaded faster none the less then unchecked direct play and viola it fixed
although dont know if the disable updp disable helps never tried that part of it jus server config adjust part
