There was a problem emptying trash

Plex Media Server
,
1

Server Version#: 1.22.2.4282
Player Version#: 4.54.5

I’m getting “There was a problem emptying the trash” on my music library, which I believe is related to the problem of Plex not removing library items for which the underlying file has been deleted. Here are the relevant lines from the log, created after doing all the things noted below:

Apr 12, 2021 16:02:14.446 [0x7faf66ffd700] Debug — Request: [172.22.1.56:59816 (Subnet)] PUT /library/sections/4/emptyTrash (8 live) TLS GZIP Signed-in Token (junk_mail77@yahoo.com)
Apr 12, 2021 16:02:14.454 [0x7faf66ffd700] Debug — About to destroy 8 deleted items.
Apr 12, 2021 16:02:14.454 [0x7faf66ffd700] Debug — Deleting media item 6507.
Apr 12, 2021 16:02:14.454 [0x7faf66ffd700] Debug — Was connected to metadata item 3512, count is now 0.
Apr 12, 2021 16:02:14.455 [0x7faf66ffd700] Debug — Destroying metadata item 3512 (Session 1: Introduction to "The View of Totality")
Apr 12, 2021 16:02:14.455 [0x7faf66ffd700] Error — Exception inside transaction (inside=1) (../Library/MetadataItem.cpp:872): Null value fetched and no indicator defined.

Apr 12, 2021 16:02:14.455 [0x7faf66ffd700] Error — Exception inside transaction (inside=1) (../Library/MediaItem.cpp:812): Null value fetched and no indicator defined.

Apr 12, 2021 16:02:14.455 [0x7faf66ffd700] Error — Soci Exception handled: Null value fetched and no indicator defined.
Apr 12, 2021 16:02:14.455 [0x7fb003205700] Debug — Completed: [172.22.1.56:59816] 500 PUT /library/sections/4/emptyTrash (8 live) TLS GZIP 9ms 537 bytes (pipelined: 8)

Things I’ve tried/done:

  • Database repair (no errors from corruption checks, neither before nor after the repair)
  • Confirmed that the file and associated folder mentioned in the log were deleted from the disk (“Session 1: Introduction to “The View of Totality””
  • Manually deleted the “Session 1: Introduction to “The View of Totality”” item from the library
  • Cleaned bundles
  • Scanned the library multiple times
  • Refreshed all metadata

All my other libraries (movies, TV, pictures) are fine. I can empty their trash and Plex correctly removes entries when the files are deleted.

Anyone have any thoughts here or am I looking at having to delete and recreate the library, which I’d really rather not have to do?

2

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.