There was a problem playing this it

Plex Players Gaming Consoles
1
Hello,
I nute Plex Media Server on a DS 411 j and it is going well. Series and movies as I can see from Macinthosh & Samsung Smart TVs but on the PlayStation 4 always get the message "There was a problem-playing this item".
 

 

Must for playback on the PlayStation something to transcode? Because that would explain why it does not work because my DS has an ARM processor and it can not do so.
2

A lot of things require transcoding. https://support.plex.tv/hc/en-us/articles/204377253-What-media-formats-are-supported-

3

Thank you, but my movies and series have the container mp4, use the codec h264, the audio is ac3 and the medien bitrate is under 2.000 kbps.

4

Ac3 != AAC

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I'm surprised, when I read the specs I though it basically meant MP4 only unless your server can transcode. My server can't transcode and I am successfully playing decent size MKVs directly. PS4 set to 20Mbps.

18.5GB MKV Video specs..: x264 @ 8599 kbps, Audio specs..: 6.1 DTS-ES 1509 kbps

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> I'm surprised, when I read the specs I though it basically meant MP4 only unless your server can transcode. My server can't transcode and I am successfully playing decent size MKVs directly. PS4 set to 20Mbps.

The video is going through a very lightweight transcoding called remuxing or Direct Stream in other clients. The container format is changed and the contained streams are passed through as is, or audio only is re-encoded.

We need to make our decisions regarding transcoding/remuxing/direct playback more evident to users.

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