Server Version#: 1.16.5.1554
Player Version#: 3.104.2
Lately I added a new show, and I’m trying to watch it, but everytime I click on the show it gives me a “There was an unspected error” message, it doesn’t even show me the show’s info, it just show me the erro… why is this happening? I checked the logs and no error log appeared on the subject… I don’t understand…
Sep 07, 2019 12:31:29.150 [1624] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:29.150 [3700] DEBUG - Auth: Refreshing tokens inside the token-based authentication filter.
Sep 07, 2019 12:31:29.151 [3700] DEBUG - HTTP requesting GET https://plex.tv/servers/11dfacdac8a5c3bfdbba2654c1a3bcdecf2e7239/access_tokens.xml?auth_token=xxxxxxxxxxxxxxxxxxxx&includeProfiles=1&includeProviders=1
Sep 07, 2019 12:31:29.152 [6316] DEBUG - Request: [127.0.0.1:54172 (Loopback)] GET /library/sections/2/all?type=2&includeCollections=1 (3 live) Page 0-49 GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:29.154 [6316] DEBUG - Setting container serialization range to [0, 49] (total=-1)
Sep 07, 2019 12:31:29.164 [7272] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:29.165 [4184] DEBUG - Request: [127.0.0.1:54173 (Loopback)] GET /music/iTunes (4 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:29.165 [6316] DEBUG - Setting container serialization range to [0, 49] (total=64)
Sep 07, 2019 12:31:29.166 [1624] DEBUG - Completed: [127.0.0.1:54173] 404 GET /music/iTunes (4 live) GZIP 1ms 379 bytes (pipelined: 1)
Sep 07, 2019 12:31:29.175 [1624] DEBUG - Completed: [127.0.0.1:54172] 200 GET /library/sections/2/all?type=2&includeCollections=1 (4 live) GZIP Page 0-49 23ms 19887 bytes (pipelined: 1)
Sep 07, 2019 12:31:29.194 [1624] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:29.194 [7272] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:29.195 [4184] DEBUG - Request: [127.0.0.1:54172 (Loopback)] GET /library/sections (4 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:29.196 [8712] DEBUG - Request: [127.0.0.1:54173 (Loopback)] GET /media/providers (4 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:29.203 [7272] DEBUG - Completed: [127.0.0.1:54172] 200 GET /library/sections (4 live) GZIP 8ms 1814 bytes (pipelined: 2)
Sep 07, 2019 12:31:29.203 [1624] DEBUG - Completed: [127.0.0.1:54173] 200 GET /media/providers (4 live) GZIP 8ms 2863 bytes (pipelined: 2)
Sep 07, 2019 12:31:30.471 [3700] DEBUG - HTTP 200 response from GET https://plex.tv/servers/11dfacdac8a5c3bfdbba2654c1a3bcdecf2e7239/access_tokens.xml?auth_token=xxxxxxxxxxxxxxxxxxxx&includeProfiles=1&includeProviders=1
Sep 07, 2019 12:31:30.477 [3700] DEBUG - MyPlex: updating with 4 access tokens
Sep 07, 2019 12:31:30.479 [10128] DEBUG - HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Sep 07, 2019 12:31:31.345 [10128] DEBUG - HTTP 200 response from GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Sep 07, 2019 12:31:32.271 [1624] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:32.271 [6316] DEBUG - Request: [127.0.0.1:54172 (Loopback)] GET /library/metadata/95881?includeOnDeck=1 (4 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:32.281 [6316] DEBUG - There were 1 top-level paths for Grimms Notes The Animation.
Sep 07, 2019 12:31:32.321 [6316] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.321 [6316] DEBUG - Selecting best audio stream for part ID 116334 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.321 [6316] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.321 [6316] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.322 [6316] DEBUG - Audio Stream: 125987, Subtitle Stream: 125988
Sep 07, 2019 12:31:32.323 [7272] DEBUG - Completed: [127.0.0.1:54172] 200 GET /library/metadata/95881?includeOnDeck=1 (4 live) GZIP 51ms 2340 bytes (pipelined: 3)
Sep 07, 2019 12:31:32.399 [7272] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:32.401 [4184] DEBUG - Request: [127.0.0.1:54172 (Loopback)] POST /playQueues?type=video&continuous=1&uri=server%3A%2F%2F11dfacdac8a5c3bfdbba2654c1a3bcdecf2e7239%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F95883&repeat=0&own=1&includeChapters=1&includeGeolocation=1&includeExternalMedia=1 (4 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:32.403 [4184] DEBUG - PlayQueue: Converted 'server://11dfacdac8a5c3bfdbba2654c1a3bcdecf2e7239/com.plexapp.plugins.library/library/metadata/95883' to 'library://x/item/%2Flibrary%2Fmetadata%2F95883'
Sep 07, 2019 12:31:32.405 [4184] DEBUG - PlayQueue: 0 generated IDs compressed down to a 20 byte blob.
Sep 07, 2019 12:31:32.417 [4184] DEBUG - PlayQueue: Start index: 0 End index: 11 Count: 12
Sep 07, 2019 12:31:32.417 [4184] DEBUG - PlayQueue: 12 generated IDs compressed down to a 47 byte blob.
Sep 07, 2019 12:31:32.428 [4184] DEBUG - PlayQueue: Added 12 items in 0.0 sec.
Sep 07, 2019 12:31:32.456 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.456 [4184] DEBUG - Selecting best audio stream for part ID 116334 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.456 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.456 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.456 [4184] DEBUG - Audio Stream: 125987, Subtitle Stream: 125988
Sep 07, 2019 12:31:32.457 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.458 [4184] DEBUG - Selecting best audio stream for part ID 116335 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.458 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.458 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.458 [4184] DEBUG - Audio Stream: 125990, Subtitle Stream: 125991
Sep 07, 2019 12:31:32.459 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.459 [4184] DEBUG - Selecting best audio stream for part ID 116336 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.459 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.459 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.459 [4184] DEBUG - Audio Stream: 125993, Subtitle Stream: 125994
Sep 07, 2019 12:31:32.460 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.460 [4184] DEBUG - Selecting best audio stream for part ID 116337 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.461 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.461 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.461 [4184] DEBUG - Audio Stream: 125996, Subtitle Stream: 125997
Sep 07, 2019 12:31:32.462 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.462 [4184] DEBUG - Selecting best audio stream for part ID 116338 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.462 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.462 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.462 [4184] DEBUG - Audio Stream: 125999, Subtitle Stream: 126000
Sep 07, 2019 12:31:32.463 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.463 [4184] DEBUG - Selecting best audio stream for part ID 116339 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.464 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.464 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.464 [4184] DEBUG - Audio Stream: 126002, Subtitle Stream: 126003
Sep 07, 2019 12:31:32.466 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.466 [4184] DEBUG - Selecting best audio stream for part ID 116340 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.466 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.466 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.466 [4184] DEBUG - Audio Stream: 126005, Subtitle Stream: 126006
Sep 07, 2019 12:31:32.467 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.468 [4184] DEBUG - Selecting best audio stream for part ID 116341 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.468 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.468 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.468 [4184] DEBUG - Audio Stream: 126008, Subtitle Stream: 126009
Sep 07, 2019 12:31:32.469 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.469 [4184] DEBUG - Selecting best audio stream for part ID 116342 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.470 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.470 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.470 [4184] DEBUG - Audio Stream: 126011, Subtitle Stream: 126012
Sep 07, 2019 12:31:32.471 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.471 [4184] DEBUG - Selecting best audio stream for part ID 116343 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.471 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.472 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.472 [4184] DEBUG - Audio Stream: 126014, Subtitle Stream: 126015
Sep 07, 2019 12:31:32.473 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.473 [4184] DEBUG - Selecting best audio stream for part ID 116344 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.473 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.473 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.473 [4184] DEBUG - Audio Stream: 126017, Subtitle Stream: 126018
Sep 07, 2019 12:31:32.474 [4184] DEBUG - We're going to try to auto-select an audio stream for account 1.
Sep 07, 2019 12:31:32.475 [4184] DEBUG - Selecting best audio stream for part ID 116345 (autoselect: 1 language: ja)
Sep 07, 2019 12:31:32.475 [4184] DEBUG - We're going to try to auto-select a subtitle.
Sep 07, 2019 12:31:32.475 [4184] DEBUG - Subtitles: Found a candidate subtitle language [eng] for a foreign film
Sep 07, 2019 12:31:32.475 [4184] DEBUG - Audio Stream: 126020, Subtitle Stream: 126021
Sep 07, 2019 12:31:32.477 [1624] DEBUG - Completed: [127.0.0.1:54172] 200 POST /playQueues?type=video&continuous=1&uri=server%3A%2F%2F11dfacdac8a5c3bfdbba2654c1a3bcdecf2e7239%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F95883&repeat=0&own=1&includeChapters=1&includeGeolocation=1&includeExternalMedia=1 (4 live) GZIP 77ms 4021 bytes (pipelined: 4)
Sep 07, 2019 12:31:51.450 [1624] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:51.452 [4184] DEBUG - Request: [127.0.0.1:54172 (Loopback)] GET /:/prefs (3 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:51.471 [1624] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:51.473 [7272] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:51.473 [6316] DEBUG - Request: [127.0.0.1:54208 (Loopback)] GET /accounts/1 (6 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:51.474 [8712] DEBUG - Request: [127.0.0.1:54209 (Loopback)] GET /myplex/account (6 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:51.475 [1624] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:51.477 [1624] DEBUG - Completed: [127.0.0.1:54209] 200 GET /myplex/account (6 live) GZIP 2ms 1335 bytes (pipelined: 1)
Sep 07, 2019 12:31:51.478 [7272] DEBUG - Completed: [127.0.0.1:54208] 200 GET /accounts/1 (6 live) GZIP 6ms 523 bytes (pipelined: 1)
Sep 07, 2019 12:31:51.486 [8784] DEBUG - Request: [127.0.0.1:54210 (Loopback)] GET /system/:/prefs (6 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:51.488 [8784] DEBUG - [com.plexapp.system] Sending command over HTTP (GET): /system/:/prefs
Sep 07, 2019 12:31:51.488 [8784] DEBUG - (Capabilties) Passing down capabilities of 'protocols=http-video,shoutcast;videoDecoders=h264{profile:high&resolution:2160&level:52};audioDecoders=mp3,aac,dts{bitrate:800000&channels:2},ac3{bitrate:800000&channels:2}' to plug-in.
Sep 07, 2019 12:31:51.489 [8784] DEBUG - HTTP requesting GET http://127.0.0.1:54418/system/:/prefs
Sep 07, 2019 12:31:51.505 [7272] DEBUG - Completed: [127.0.0.1:54172] 200 GET /:/prefs (6 live) GZIP 54ms 6394 bytes (pipelined: 19)
Sep 07, 2019 12:31:51.512 [8784] DEBUG - HTTP 304 response from GET http://127.0.0.1:54418/system/:/prefs
Sep 07, 2019 12:31:51.512 [8784] DEBUG - [com.plexapp.system] HTTP reply status 304, with 0 bytes of content.
Sep 07, 2019 12:31:51.514 [7272] DEBUG - Completed: [127.0.0.1:54210] 304 GET /system/:/prefs (6 live) GZIP 38ms 324 bytes (pipelined: 1)
Sep 07, 2019 12:31:53.853 [1624] DEBUG - Auth: authenticated user 1 as JoeX92
Sep 07, 2019 12:31:53.869 [10532] DEBUG - Request: [127.0.0.1:54216 (Loopback)] GET /diagnostics/logs (7 live) GZIP Signed-in Token (JoeX92)
Sep 07, 2019 12:31:53.886 [10532] DEBUG - Diagnostics: Building logfile zip
