There was an unexpected error loading this library

Server Version#: Version 1.22.2 and 1.22.3.4392 (same problem)
Player Version#: latest

all of the sudden,
for my series section
plex/web: recommandations tab is gone, while the actual media-tab works (Home has no “Series” entry anymore). continue watching still shows Series-entries
androidtv: the whole section is gone - says add media (while landingpage items still working in continue watching)

where an items shows up, it has metadata and is playable … O_o

optimized database, rebooted, still nothing
is this the “beta” in Plex-Series-Scanner(beta) ?

PLEX.zip (6.0 MB)

everything else works … except downloading logs results in " 500 Internal Server Error"

Anime Section (also plex-series-scanner(beta), is fully working on all devices …

A few feature flags got flipped today. Some things changed for the Home screen.

Some steps to try, easiest first:

  • force-reload the web app (Shift+F5), make sure to use the hosted one http://app.plex.tv
  • restart the server
  • make sure the affected library has been pinned to the side bar
  • edit the affected library, go to the ‘Advanced’ tab and toggle the ‘Visibility’ preference back and forth
  • go to Settings - Server - Manage - Libraries
    and unfold the affected library and “Reset Customizations” there

thank you

yeah seems it was a bad idea to change the Agent a few days ago …

saving that options (visibility) gave an “error saving changes”.
but somehow the Series section had recommandations on plex/web again. but now the movie section does not show up anymore and is loading forever :confused:

seems there is pretty bad stuff going on with my database :frowning:
optimizing the database again takes extremely long

okay… everything in settings loads forever too… restarting…

so i restarted pms (again), deleted old packages (again), and hit optimize database (again). this takes now for 20mins+ without the circle moving, while “server settings not accessible” …

restarted (took also long),

only error that came up in console was

SQLITE3:(nil), 13, statement aborts at 38: [select distinct metadata_items.id as 'id', parents.id as 'parent_id', grandparents.id as 'grandparent_id', metadata_items.added_at as 'added_at', metadata_items.library_section_id as '

anyway to rebuild database without rebuilding the whole library ?

That’s not exactly an error. You will see that kind of msgs immediately on the first start after a server software update.
If you see it on every start however, you might have a damaged database.

Unfortunately repairing is currently a bit complicated. If you’re not shy of the command line, you might wanna take a look at Upgrades above 1.22.0 corrupting database

cli is fine. i’ll take a look. thank you

that topic is a lot of noise…
so i tried Repair a Corrupt Database | Plex Support

and now the server isn’t starting anymore … boy … a sophisticated , working guide would be nice

changing an agent in plex is horrible… really annoying… for years

so i guess i have to reinstall a complete backup ?

okay… installing backup… thanks for nothing … and please fix your still pretty broken product before adding more nonsense like the last couple of years … this must be like the 5th time the db was broken for me

and boy, fix/upgrade your (not working) guides …

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