I have recently discovered that THETVDB offers two distinct ordering options for tv series. I will use STAR TREK TNG as an example, but I'm sure there are many more. In Season 1, the very first episode is a double episode. (1 hr 31 min). THETVDB, along with a few other sites which THETVDB admin consider as valid sources, list this episode as TWO episodes(even though aired on same date!). This throws off the sequence of the entire series, and one is forced to rename each episode so that PLEX will scrape the info properly. When I confronted the admin of THETVDB in their forums, I was told that the series may have been repackaged by  the studio for  DVD release. Ultimately, they refused to remove episode 2 from their DB. The effect on thousands of users is immense, IMHO. Their response was to utilize the DVD ordering, which, when used, shows episode 2 as 1.2 (minor kludge). This is fine when showing the episode list on their web site, but what about PLEX? How does one instruct the PMS to use DVD order instead of AIRED DATE order?
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Many of us spent huge amounts of money to purchase LG (possibly other manufacturers) smart TV's which use the PLEX server. (This is how I was introduced to the PLEX media server in the first place.) One would think that such options and fine tuning would have been taken care of when these were first designed.... ? If this is the case, it would be important to indicate this somewhere in the PLEX naming convention guide. If not, then such an option should exist. I am frustrated by THETVDB's attitude and lack of understanding, and it seems as though PLEX needs to develop an option to resolve this issue. Further, I find IMDB to be a much more reliable source, contrary to the opinions of THETVDB admins, and welcome any developments which would use their DB instead of THETVDB.
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Comments please.
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