Hey, I have the unfamous “Internal Server Error. Something went wrong on our end” error while I try to connect.
I tried resetting the password, connecting through apple sign in, google, and email. I tried on my tv, desktop app, web on safari, web on chrome, and iphone app. Nothing works.
I can’t really investigate as I’m locked out everything, as all devices were disconnected when I did the password reset.
It doesn’t seem to be a general problem, as I was able to connect here through another email.
I don’t know if this info help; the problem appeard first when I tried to login to via plex (via google) on my tv. The google signin process stoped and show a message saying that Plex didn’t match a criteria that I forgot, maybe a token thing. (Plezy connected correctly on my mac).
Does anyone know what I can do?
Thanks in advance
Hey 
, same problem for me.
I cannot sign in on any device, browser or app. Password resets work, but every login attempt returns:
Internal Server Error. Something went wrong on our end
Did you solved?
Thanks
happening for me as well. I am logged in on my devices but cant access other users or account settings. Says I need to sign in and get the same server error.
Nope sorry. I installed Jellyfish. I lost the pre-movies trailers, but I’m free like a bird.
Got the same issue! Why is Plex not responding with anything? Theres no mention of this issue on their status?
They just sent me a mail, they deployed a fix. Works on my side, you should retry if you didn’t in the last minutes.
Fun fact, now it can’t connect my server on the tv, but I’m logged!
Feel the new experience.
Did you have to do anything? Is it an update or what? What did they want you to do?
No you don’t need to update, they just told me to retry.
If you’re writing here, I guess you’re connected with another mail. I’d say sign-out from any device connected with it, and try again with your true account. (just an hypothesis)
Same issue here.
I received the email from Plex and can confirm the issue is now fixed on my side.
Thanks!
