Server Version#: 1.19.3.2764
Player Version#: Plex-1.9.0.1203
I have never had any issues with Plex in my 2 years using it aside from the audio and video slowly loosing sync the more into a file you get like a movie. I do have Plex Pass and this is on my Home Theater PC. It has plenty of CPU, a AMD A10-7860K Quad Core and plenty of RAM at 16GB. So I decided to try to resolve it and tweaked a few things. Honestly, I am not very familiar with what a lot of the check boxes do and don’t do and for the most part I keep them as is and only tweak Internet Streaming Video Quality settings since I do play on outside devices like Android phone and FireTV and I do share my server to a couple of friends. If it matters, this is the same PC I run the Plex server on, it’s basically as stated earlier, my Home Theater PC.
So with that said I stopped the movie and went into the Transcode settings unchecked/check some boxes and now the movie I was just playing and was 55 min into gets the error: this server is not powerful enough to convert video. I have been playing with it for the past 45 minutes putting things back, resetting settings and restarting my PC. I assume this is a Server issue because if I try to play the movie from Plex app on my phone I get: “An error occurred while attempting to play this video. Please try restarting both Plex Media Server and this app”
EDIT: I Just tried it now with no changes made from me and now it is playing the movie just fine. My guess is I made some tweak that started a background process and I just needed to wait it out.
You are right, I did make that change, but only because I noticed when I working to resolve this issue that the path was pointing to the wrong drive letter since I rebuilt this PC and the old drive letter was ‘F’ and is now ‘H’. I made this change after my issues started.
So that begs the question, why was it working before with no working Temp directory?
I’m not sure what change you are referring to. If you are talking about the transcoder folder, your log says PMS is still looking on F:. If you tried to change that to H: it doesn’t appear to be working.
Ok, I edited this in the morning when I woke up and tried to play the movie and it worked fine. So now that it’s morning and time to relax I thought I’d finish the movie and guess what? It’s not work again. So back to the drawing board.
As for the still looking for F directory, I have no idea. All I know is F (my backup drive) used to be my drive letter like 3 months ago then I added some drives and upgraded my MB/CPU and RAM and what was my F drive is now my H drive I just forgot to change it here.
Can you get me a recent PMS log so I can check what drive it is looking in? Your last log shows F so if that is the case, it would be broken.
Since this is a Windows computer, do you have more than 1 windows profile? If you do, PMS will start and have different configurations depending on which profile you log in with. If this is the case, then maybe you change the drive for a profile but not under the other.
Hi, I also run a Windows Plex server on a quad core i5 with 16gb of ram, and have also been plagued by this message (and frequent pauses) for some time now. This server is using the 5ghz wi-fi on my network and uses a regular old hard drive, so I thought that I’d start my troubleshooting by simply moving my server from that computer to my main desktop (also running Windows, AMD cpu, 16gb of ram and an SSD) which is hardwired to my gigabit router along with my Netgear NAS. However, now I’m thinking of possible ways to both resolve any stuttering/pausing issues and errors, with as little work as possible. So, as I don’t use the original server for anything else at all, why not create the absolute best server from scratch (Linux, Windows, whatever) AND hard wire it to the router as well. But, if you still think that I’m better off simply moving my current server to the desktop, then my question is I only have 20gb free on it, but I have installed a brand new 256gb NVMe SSD (NON-Bootable in the BIOS) which I’d like to force the server to use for most if not all of it’s files.
It is never a good idea to put the server on WiFi. The server has a lot of connections which can slowdown WiFi. I would try hard wiring the connection first just to see. Even if it’s not clean, just run a really long cat5 or cat6 cable. If that works better, I would then try the other computer with the wired conenction.
Great, it’s a laptop so I can effortlessly move it (temporarily) to the entertainment center where the router is. IF I decide to build a fresh server, should I go with Linux (can you tell that I love playing with Linux…)?
I found this article on moving your server from one computer to another, but it doesn’t say if and how to relocate the files (mine are < 80gb) to a secondary drive as opposed to the standard %LOCALAPPDATA%\Plex Media Server. Is that possible?
