thumbnails artwork/covers are slow to show on LAN on fast computer

Hello,

I am using a PMS Server on an INTEL Core i3-4130 with 4Gb or RAM.
I have a client on a computer with i5 6600K with 16GB RAM.
My LAN is Gigabit.

When I browse from Chrome to the server, the artwork/covers shows but really slowly. Example : to show less than 50 covers takes 15 seconds. So, imagine when you scroll down, the wait you have …

How can i solve that?

Thanks

Did you move the Plex data folder to a non-default location?

If not, what kind of hard drive are you using for this computer?

Where are your media stored? Locally or on a network share (or even Cloud storage)?

Have you set Secure Connections to ‘Required’?
set them to ‘disabled’, then restart the server and the client and retry

I have a magnum graphics card and when viewing a library via Plexweb or PMP in ‘full screen’ those thumbs are populated a bit sluggishly - recently.

If you don’t have a magnum graphics card I can imagine what might happen.

The ‘new and improved’ Plexweb and PMP obviously have more ‘overhead’ than they used to - that much is most certain. Previous to the wonderful new Plexweb those same images flew in here at the speed of light. We’ll never get Plex to admit that, but there it is.

Plex is world famous for developing themselves into a corner and this is just another example of that I fear.

@OttoKerner said:
Did you move the Plex data folder to a non-default location?

If not, what kind of hard drive are you using for this computer?

Where are your media stored? Locally or on a network share (or even Cloud storage)?

Have you set Secure Connections to ‘Required’?
set them to ‘disabled’, then restart the server and the client and retry

Dear OttoKerner,

Thanks for your time. I will try now to answer all your questions.

Did you move the Plex data folder to a non-default location?
No, using the default location. The only unusual thing i did was that one day Plew crashed. So I did a back up of the Library to save all metadata…
_If not, what kind of hard drive are you using for this computer? _
On the server I am using normal HD in Raid5. It should be fast as copying/pasting movies is fast.
_Where are your media stored? _
The media are store on the local server in my home. I am reading them from my computer (Gigabit LAN and i5 6600k, so fast hardware)
Have you set Secure Connections to ‘Required’?
Secure Connections to Disabled. IPv6 is disabled.

That’all… So I think the problem could be in the Library folder, which mean impossible to tackle. That’s bad.

@JuiceWSA said:
I have a magnum graphics card and when viewing a library via Plexweb or PMP in ‘full screen’ those thumbs are populated a bit sluggishly - recently.

If you don’t have a magnum graphics card I can imagine what might happen.

The ‘new and improved’ Plexweb and PMP obviously have more ‘overhead’ than they used to - that much is most certain. Previous to the wonderful new Plexweb those same images flew in here at the speed of light. We’ll never get Plex to admit that, but there it is.

Plex is world famous for developing themselves into a corner and this is just another example of that I fear.

I do not have a magnum graphic card. And I am now stuck with a slow plex.

Well, you can make the window smaller (restore down - come out of full screen), alter the library view (use list or summary instead of posters), alter the poster sizes, turn off the static background images in the pre-play screens (click the ‘image’ icon), etc. That may help, may not, but worth a shot.

Also, optimize the database:
Home/Hover mouse over Libraries in the left pane, click the dots, Optimize the Database.
That will make your database the most efficient it can be and may help speed up operations.

And lastly, but not leastly - make smaller libraries. Kinda drastic, but could be considered a last ditch work-around.

@jbesclapez said:
_If not, what kind of hard drive are you using for this computer? _
On the server I am using normal HD in Raid5. It should be fast as copying/pasting movies is fast.

I meant, what kind of hard drive are you using on your Plex server as its system drive (C:) ?

@OttoKerner said:

@jbesclapez said:
_If not, what kind of hard drive are you using for this computer? _
On the server I am using normal HD in Raid5. It should be fast as copying/pasting movies is fast.

I meant, what kind of hard drive are you using on your Plex server as its system drive (C:) ?

I am using a “normal” (non ssd) Wester Digital Drive : https://www.google.com.tr/search?q=wd30efrx&espv=2&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjwsM6U57zTAhWSHsAKHQMBDIoQ_AUICSgC&biw=2009&bih=1261
They are in RAID 5

@jbesclapez said:
They are in RAID 5

“They”?
You mean your drive C: lies on a RAID?
If so, what kind of RAID? Hardware or software?
Some 3rd party solution or Windows’ own software RAID implementation?
And if software RAID, you need much more RAM in your server.

For what it’s worth:

Last night I was looking through my libraries via Plexweb and went to my ‘Bond, James Bond’ library. The window was a bit small to show all 26 items (I think we can rule out high numbers of files), so I maximized the window. Plexweb promptly locked up and refused to load any poster. I refreshed the view, twice, with no change, restored down to where it was, closed Plexweb and reopened it and all was fixed.

There’s a bug in there somewhere, IMO.

Bond, James Bond is on a local HDD, the database is on a local HDD - OS and Plex is on an SSD. I never saw this behavior previous to the ‘new’ Plexweb.