This case is specific to directories listed in two separate libraries. In other words, I have “Movie Library A” which includes multiple subdirectories. It updates normally with titles and art and all. I have another library for personal use “Movie Library B” that includes some, but not all, of the directories used for library A.
Any time a new file is added to a directory common to both libraries, Library A updates normally, but Library B always uses the full.name.with.dots as the title - despite getting the artwork and file details correct. This has persisted for the past many published versions (I update on stable within a day or two of each release).
It’d be neat to see someone successfully recreate this bug and annotate it, even if it isn’t fixed, please.
Agents - all movie libraries use Plex Movie. All TV libraries use Plex TV Series.
The issue on a per-file basis doesn’t matter the file format, it behaves the same (correctly names for one library, uses file name for the other). I have examples of both where this behavior happens (though I’ve since manually fixed it).
Library B does have prefer local metadata. Library A does not. Should they be identical in setting?
Prefer local metadata means that it will use embedded metadata if it is there over online data. Ripping/conversion software will often put the file name in the embedded title field of mp4/m4v files. If you don’t want embedded metadata to be used then disable it and refresh metadata for the library
if still happening and the files are not mp4/m4v then would likely need to see your server logs after adding and scanning in a file.
