You spoke about a firewall, what exceptions did you put in, did you include Python in those?
Are you running anything like Little Snitch and did you check what rules were set up?
only firewall I use is macs built in firewall, I have python, terminal and plex all allowed. but I have even tried turning off firewall aswell. I am baffled tbh as to why its not working, all the settings seem to be correct, port forwarding is set up on port 32400, and the terminal even has activity when I click trailers so plex connect must be detecting the trailers and trying to intercept. Only thing that seems to make sense is it being blocked, but I have double checked the ports make sure nothing else is using it and everything.
so I take it nobody has a fix, I guess I will just wait for the atv3 jailbreak instead.
Hm. Have fun waiting... I guess we all waited a long time already.
As for PlexConnect - have you tried to run the stock sources/settings, with deactivating the other interfering parts in your system? Sometimes it is a great idea to have a working setup, and then fight the way through reverse proxy, port forwarding and such. I am somewhat confident, that it could run on your machine as well... without a big fix.
I couldn’t see any reference to it other than here: https://github.com/iBaa/PlexConnect/wiki/Troubleshooting but for me the reason I kept getting the Trailers not available message was because my firewall was blocking the DNS server running on port 53. Since my computer is running Ubuntu I typed the following into a terminal and now all is good:
sudo ufw allow 53
Sorry to piggyback on someone else’s thread but I have a small question to do with my firewall that I feel probably doesn’t need its own thread. The command above as far as I know allows all access to port 53. Since I only have one Apple TV is there a way to make my firewall only allow access to port 53 from my Apple TV’s IP address?
I have already tried resetting all plex connect settings to stock, even extracting fresh straight from the zip and still no difference. That goes for mac firewall turned off, and all ports forwarded since you cannot disable firewall on my router.
as for you aidan, you will need to go on your router config "http://defaultgatewayhere". Then need to login as admin, and find port forwarding. Somewhere there you should be able to set a specific lan ip instead of enabling that port for every lan ip. At least you can on my sky router anyhow.
try http://portforward.com, they have a port forwarding guide for many routers, I would be surprised if they did not have your model on there.
Aaron... somehow I don't understand, why you should be the only one having NO luck with PlexConnect. According to your first post, everything seems fine - just the aTV request to "trailers" on port 80 is not visible.
Think yourself through your running/installed software - is there anything, that might access the web somehow stop port 80 from being useful? Examples from the past: VPN, Skype, Internet/Printer sharing, Firewall, Virtualisation, ...
However, the port is not in use - other wise PlexConnect would not do a nice startup, complain and exit.
Anything that jumps into your mind?
well other than what already comes with osx mountain lion, there is nothing else running. There is notifications from facebook and twitter and so on, which is built into the os but I am sure other people have this enabled who are running it just fine. I have stuff installed, but I do not have it running while using plex connect. That goes for checking activity monitor aswell, no processes related to any net based software. Also I think I should mention that pms is working on my ps3, so port 32400 must be fine.
What about Dropbox, some people have had that clogging things up.
>> Also I think I should mention that pms is working on my ps3, so port 32400 must be fine.
PlexConnect uses port 80 in the first place. Port 32400 is used lateron... to access media from PMS.
Do you have a second computer, smartphone or similar? Please do the following - run stock PlexConnect on your Mac (192.168.0.3), then try to access this IP from your second computer's browser. What is the response you get? Do you see activity in PlexConnect's log?
I do not have dropbox at all. I do not have a second computer, smart phone or ipad or anything of the sort unfortunately. I have managed to stream stuff from plex on my ps3 though as I mentioned b4. But like you said plexconnect uses port 80, so that opens up the possibility that port 80 is the problem although plexconnect does not show any errors with port 80 at all. At any rate as it is now I know port 32400 can be ruled out, so port 80 is likely the problem. I can't think what software could be conflicting with port 80 though, I have tried ending all non-essential background processes before using plexconnect and that made no difference. Also I have ensured ps3 is switched off when using apple tv to make sure the ps3 is not conflicting.
Have you run a command to see if anything is using Port 80. From memory its something like;
sudo lsof -n -i4TCP:$PORT | grep LISTEN
But has been a while since I had to do it on a mac. I would do it before starting plexconnect and then while it is running so you can see plexconnect is using port 80.
Additionally, how fast is Plex when it responds to your PS3, WHen I first tried Plexconnect I had my PMS on a very Low Spec'd windows server and found I had issues with Plex connect (As well as the iPad applicaiton) when plex was slow to respond, I saw the error you described. (I could even see the slowness when I used the Plex Web App)
I have since replaced the old server and find Plexconnect works well and responds quicky.
I don't have windows or osx server, I just run the media server on a normal mac os. The plex media server can take up to 20 seconds to load up, but it does not seem to be an irregular time since my wi-fi isn't exactly the greatest. Once the server is loaded up however, it will start streaming to ps3 within a couple of seconds and also stream in the web browser within the same time frame. I do have i7 2.0ghz quad core with 4gb of ddr3 1333mhz spec which I am sure should be enough to handle plex and plexconnect. I will try that command and get back to you with my findings.
Yesterday I had a working setup with no problem. Did an update (using git pull a couple of hours ago), and now I get the same message “Trailers is unavailable. Try again later”. I’m running PlexConnect on a Synology DS1813+
I uninstalled PlexConnect and re-installed the .spk (0.1-4) and it is now working again. Seems like something in the latest version causes it to stop working on the Synology
Same happened with me yesterday. Before the 'git pull' of yesterday it was working correctly and after the 'git pull' I now get the 'Trailers is unavailable' message on the AppleTV.
Both Synologie? Both using an "own" DNSServer?
Both Synologie? Both using an "own" DNSServer?
Mine is a Synology and I'm using the PlexConnect DNSServer
Same thing happened to me running PMS 10.8.4 on Mac to ATV2. Yesterday it was working fine—downloaded the new files in Master and it does not work. Checked DNS, etc., and nothing wrong with settings.
Went back to the previous version‚which I had kept luckily, and it works fine. Launch the Master version again and it stops working with endless Trailers unavailable message—something went wrong with the latest update?
I am not having any issues with the One I pulled down from Master today.
EDIT: If you are using your own DNS did you look at this history and do the setup as mentioned?
For me it happened with my Linux Debian Server using the built-in DNS server of PlexConnect. Before the 'git pull' of yesterday it worked fine and after that not anymore. It is certainly related to the new files delivered by 'git pull'.
