Server Version#: 1.20.4.3517 Player Version#: Any client (not just Roku but Web clients as well) I would say that trailers stopped playing about 2 upgrades ago. I have trailers set to play in the client and the server. What would cause this behavior?

From the Announcements section of the Forum: [image] Plex for Roku Announcements We’ve released an update to the Plex preview channel - 6.6.15 FIXES: (Video) Cinema Trailers and pre-roll were not included during playback when enabled.

Trailers no longer play

Plex Players Streaming Devices

CWallace October 31, 2020, 2:30am 2

From the Announcements section of the Forum:

Topic		Replies	Views
Plex Preview on Roku - Latest Updates disabled trailers and pre-rolls Streaming Devices roku , roku-preview	3	295	January 28, 2021
Trailers suddenly stopped playing in Roku only Streaming Devices roku , synology-faqs	2	134	August 25, 2020
Trailers & Extras no longer play Plex Media Server server-windows , plex-web , roku	1	38	October 15, 2023
Preroll & trailers failing to play Desktops & Laptops server-windows , plex-web , roku	5	147	July 22, 2024
Preroll does not play Plex Media Server server-qnap	4	74	November 26, 2025

Trailers no longer play

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